Workmanship Guarantee
Workmanship Guarantee | HVAC Unit Replacement | Heating and Air Conditioning | Englewood
When your comfort is on the line, HEP’s workmanship guarantee is the promise that puts every Englewood homeowner at ease. Our licensed technicians arrive equipped with premium parts, transparent timelines, and the confidence that comes from decades of experience. From meticulous load calculations to perfecting airflow on the final start-up, we handle each step as if it were our own home—because we know a truly worry-free system begins with integrity you can feel.
Choose HEP for your HVAC unit replacement and you’re choosing service that extends long after installation day. If anything we touch falls short of flawless, we return promptly—no fees, no excuses—to make it right. That’s the HEP handshake in action, protecting your energy savings, preserving your manufacturer’s warranty, and keeping every room in your Englewood home crisp in summer and cozy in winter. Schedule today and experience the guarantee that stands up to the Florida heat.
FAQs
What does your workmanship guarantee cover when I replace my HVAC unit?
Our workmanship guarantee promises that every aspect of the installation—ductwork connections, refrigerant charging, electrical wiring, condensate drainage, thermostat setup, and system start-up—will be completed to current code, manufacturer specifications, and best industry practices. If a problem arises because something was installed incorrectly, we return to your Englewood home, diagnose the cause, and correct it at no cost to you, including any parts or labor needed to remedy the original installation error.
How long does the workmanship guarantee last on a new heating or air-conditioning installation?
For residential replacements in Englewood, the workmanship guarantee is valid for a full 10 years from the date of installation, provided the equipment receives the routine maintenance recommended by the manufacturer (typically one cooling and one heating tune-up per year). Commercial projects receive a 5-year workmanship guarantee unless otherwise noted in the contract.
What is excluded from the workmanship guarantee for HVAC replacement?
The guarantee applies only to issues stemming from the quality of our installation. It does not cover normal wear-and-tear, acts of nature (lightning, flooding, wind or hail damage), power surges, improper operation by the homeowner, or failures of the equipment itself that are unrelated to installation (those fall under the manufacturer’s parts warranty). Any modifications performed by another contractor without our knowledge will also void the workmanship guarantee.
How do I request service under the workmanship guarantee if I experience an issue?
Simply call our Englewood office or submit a service request through our website. Identify that the system is still under our workmanship guarantee and describe the symptom you’re noticing. We’ll dispatch a licensed technician within 24 hours (or sooner for no-heat/no-cool emergencies). After confirming the problem is installation-related, we’ll repair it at no charge. You will never pay a diagnostic fee, trip charge, or overtime premium for covered workmanship repairs.
Is the workmanship guarantee transferable to a new homeowner if I sell my Englewood property?
Yes. The remaining balance of the guarantee transfers automatically one time, free of charge, when the property changes hands. All you need to do is notify us within 30 days of closing so we can update our records. The new owner must continue the manufacturer-recommended maintenance schedule to keep the guarantee in force.
How does your workmanship guarantee differ from the manufacturer’s equipment warranty?
The manufacturer’s warranty covers replacement parts if a factory defect causes a component (compressor, heat exchanger, fan motor, etc.) to fail. It does not cover labor after the first year, nor does it correct problems created by poor installation. Our workmanship guarantee, on the other hand, covers the labor and materials needed to resolve any issue resulting from how the system was installed. Together, both warranties give Englewood homeowners complete protection: the manufacturer backs the parts, and we stand behind the quality of our work.