Maintenance Plan
Maintenance Plan | Air Conditioning | Heating and Air Conditioning | Erwin
When the Tennessee heat rolls in, dependable air conditioning isn’t a luxury—it’s peace of mind. HEP’s Maintenance Plan keeps Erwin homeowners cool through blistering summers and cozy through unpredictable cold snaps by delivering twice-yearly tune-ups, priority scheduling, and exclusive member pricing. Our licensed technicians inspect every coil, filter, and electrical component so your system runs efficiently, lowers energy bills, and avoids surprise breakdowns right when you need comfort the most.
Membership goes beyond routine checkups. If an issue pops up, you jump to the front of the line with no overtime fees—day, night, weekend, or holiday. Plus, plan holders enjoy transferable coverage that adds value if you move and a discount on any new equipment should you choose to upgrade your heating or air conditioning system in the future. Sign up today and let HEP handle the hard work while you enjoy perfect indoor comfort all year long.
FAQs
Why should I invest in an air-conditioning maintenance plan for my Erwin home?
Erwin’s hot, humid summers put a constant load on your cooling equipment. A maintenance plan ensures your system is professionally cleaned, inspected, and tuned up before peak season. That reduces unexpected breakdowns, keeps energy use in check, maintains manufacturer warranties, and extends the life of the unit—often saving more than the plan’s cost over time.
What services are included in your AC maintenance visits?
Each scheduled visit covers a 20-plus-point checklist: cleaning indoor and outdoor coils, clearing condensate drains, checking refrigerant charge and pressures, tightening electrical connections, lubricating moving parts, testing capacitors and contactors, calibrating the thermostat, verifying airflow and temperature split, and inspecting safety controls. We document findings and recommend any corrective repairs so you know exactly what shape your system is in.
How often will my air conditioner be serviced under the plan?
Most customers receive two tune-ups per year—one cooling inspection in early spring and one heating inspection in early fall if the same system handles both functions. If you own a heat pump, the plan still includes two seasonal visits, each tailored to the mode you’ll rely on next. Additional visits can be added for high-use commercial or rental properties.
Can a maintenance plan really lower my monthly energy bills?
Yes. Dirty coils, low refrigerant, or a mis-calibrated thermostat can cause a 10–30 % efficiency loss. Our tune-ups restore factory performance, so your compressor and blower run fewer, shorter cycles. Many Erwin homeowners see summer utility bills drop $10–$25 per month, and well-maintained systems typically last 3–5 years longer, delaying the cost of a full replacement.
Does the plan include priority service or repair discounts?
Members receive same-day priority scheduling, 24/7 emergency response with no after-hours fees, and a 15 % discount on parts and labor for any repairs discovered during the season. Because we already know your equipment history, most fixes are completed in a single visit, minimizing downtime when the temperature spikes.
How do I sign up, what does it cost, and am I locked into a contract?
Enrollment is easy—call, click our online form, or ask your technician after a service call. Residential plans start at about $15 per month or $169 per year for one HVAC system, with multi-system and commercial rates available. The agreement renews annually but can be cancelled at any time with 30-days notice; any unused services will be prorated and refunded. We also offer autopay and reminder alerts so you never miss a tune-up.