Around The Clock

HEP Heat and AirAround The Clock

Around The Clock | Heat Repair | Heating and Air Conditioning | Estill Springs

When frosty Tennessee nights strike Estill Springs, HEP’s Around the Clock Heating and Air Conditioning is already on the road, stocked with parts and staffed by technicians who treat your home like their own. We understand that a failed furnace isn’t just an inconvenience—it’s a full-blown disruption to comfort and safety. That’s why our rapid-response crew specializes in dependable heat repair, restoring warmth with precision diagnostics, upfront pricing, and workmanship backed by decades of local experience.

Whether you’re battling a sudden breakdown at midnight or noticing subtle drops in performance, one call brings a seasoned expert to your door—fully prepared to fix any make or model. From igniter replacements to airflow balancing, we finish most jobs in a single visit, clean up after ourselves, and leave you with tips to keep your system running efficiently. Stay cozy, save energy, and reclaim peace of mind today by scheduling an appointment with the hometown team Estill Springs trusts year-round.

FAQs

Are your heat-repair services really available 24/7 in Estill Springs?

Yes. Our dispatch center is staffed around the clock, every day of the year—including weekends and holidays—so you can reach a live representative whenever your furnace, heat pump, or boiler stops working. We immediately assign an on-call technician who lives and works in the Estill Springs area, ensuring true 24/7 emergency coverage.

What types of heating systems do you repair?

Our certified technicians service virtually every residential and light-commercial heating system used in Estill Springs: gas and electric furnaces, heat pumps (air-source and geothermal), dual-fuel systems, boilers, packaged rooftop units, mini-splits, and even hybrid HVAC setups. We have access to OEM parts for leading brands such as Trane, Carrier, Lennox, Goodman, Rheem, York, and more.

How fast can I expect a technician to arrive after I call?

For emergencies inside Estill Springs city limits, average arrival time is 60–90 minutes. In surrounding Franklin and Coffee County communities, arrival is typically within two hours. Because we keep technicians on rotating overnight and weekend shifts, you never have to wait until “business hours.”

What are common signs my heating system needs professional repair?

• Little or no warm air from vents • Unusual noises—banging, screeching, rumbling, or rapid clicking • Repeated on/off cycling or system won’t turn off • A burning or musty odor that doesn’t dissipate after first startup • Sudden spike in energy bills • Tripped breakers or flashing fault codes on the thermostat If you notice any of these, shut the system down (if safe) and call us. Prompt service prevents bigger, costlier damage.

Do you offer any guarantees or warranties on your heat-repair work?

Absolutely. All repairs come with a 1-year parts and labor warranty. If the same component fails within that period, we fix it at no charge. We also back our workmanship with a 100% satisfaction guarantee: if you’re unhappy with our service for any reason, let us know and we’ll make it right or refund the service call.

How do I schedule routine or emergency service, and what payment options are available?

Call our 24-hour hotline, book through our website’s live chat, or use the online scheduler to pick a convenient time. For emergencies, choose “Immediate Dispatch” and a tech will be sent right away. We accept cash, checks, all major credit cards, and offer 0% APR financing on repairs over $500 (subject to credit approval).

HEP Heat and Air
Book Online
(423) 228-7742