Workmanship Guarantee
Workmanship Guarantee | Heat Repair | Heating and Air Conditioning | Estill Springs
When a Tennessee cold snap strikes Estill Springs, you need more than a quick fix—you deserve the peace of mind that comes with HEP’s workmanship guarantee. Our certified technicians arrive fast, diagnose precisely, and use premium parts so your system runs smoothly long after the service call. From furnaces that won’t ignite to heat pumps blowing cool air, we handle every facet of heat repair with the meticulous care your home and family deserve.
Because we live and work in Estill Springs, we understand how vital dependable comfort is to your daily routine. That’s why we back all labor with our no-nonsense workmanship promise: if something we fixed fails due to installation error, we’ll return and make it right at no extra cost. Choose HEP for heat repair and experience hometown service powered by industry-leading expertise—keeping you warm today, tomorrow, and for winters to come.
FAQs
What does your workmanship guarantee cover for heat repair services in Estill Springs?
Our workmanship guarantee promises that every heat repair we perform will be completed to current code, manufacturer specifications, and industry best practices. If any part of our repair workmanship fails within one year of the service date, we will return promptly to correct the issue at no additional labor cost to you.
How long does the workmanship guarantee last?
The workmanship guarantee on heat repair labor is valid for 12 months from the date of the completed service. Parts and equipment may carry additional manufacturer warranties that extend beyond our labor guarantee.
Does the guarantee include parts as well as labor?
Labor is fully covered under our workmanship guarantee. Parts are covered by the manufacturer’s warranty, which typically ranges from 1–10 years depending on the component. If a part we supplied fails during its warranty period, we handle the warranty claim and replace the part; you only pay for labor outside the 12-month workmanship window.
What should I do if I experience a problem after a heat repair?
Simply call our Estill Springs office at the number on your invoice or submit a service request through our website. Mention that your system is under our workmanship guarantee, and we will prioritize your call. A technician will schedule a visit to diagnose and correct the issue as soon as possible.
Are there any situations that void the workmanship guarantee?
Yes. The guarantee may be voided if the equipment has been altered by an unlicensed party, neglected (for example, filters not changed), damaged by external factors (power surges, flooding, fire, or physical impact), or used outside of normal residential operating conditions. We’ll always explain if a situation falls outside guarantee coverage before performing additional work.
Is there an extra cost for the workmanship guarantee?
No. Our workmanship guarantee is included automatically with every qualifying heat repair service we perform in Estill Springs. You pay only for the original quoted repair. If any workmanship-related issue arises within 12 months, the follow-up labor is free.