Certified Comfort Specialists

HEP Heat and AirCertified Comfort Specialists

Certified Comfort Specialists | HVAC Unit Replacement | Heating and Air Conditioning | Estill Springs

Whether you’re facing relentless summer highs or a surprise Tennessee cold snap, HEP’s certified comfort specialists are ready to keep your Estill Springs home perfectly temperate. Our team combines decades of local know-how with industry-leading training, so you can trust every diagnosis, quote, and installation. When the time comes for HVAC unit replacement, we guide you through choosing the ideal, energy-efficient system, handle all permitting, and leave your space cleaner than we found it—all while respecting your time and budget.

From free second opinions to 24/7 emergency response, we back every new unit with robust warranties and a 100% satisfaction promise. Discover why Estill Springs neighbors keep recommending HEP for transparent pricing, punctual service, and comfort that lasts—then call or click to schedule your upgrade today.

FAQs

How do I know it’s time to replace my HVAC unit instead of repairing it?

In Estill Springs, most heat pumps and central air conditioners last 10–15 years and furnaces 15–20 years. If your system is within that age range, needs frequent repairs, has rising utility bills, or struggles to maintain comfortable temperatures, replacement is typically more cost-effective than continued repairs. Our certified Comfort Specialists can perform a cost-benefit analysis to help you decide.

What size HVAC system does my Estill Springs home need?

Proper sizing depends on square footage, insulation quality, ceiling height, window type, sun exposure, and even local humidity levels. We conduct a Manual J load calculation—an industry-standard engineering analysis—to ensure the new unit is neither oversized (which causes short cycling and humidity issues) nor undersized (which leads to constant running and higher bills). This service is included in every replacement estimate.

How long does a typical HVAC replacement take?

Most residential change-outs in Estill Springs can be completed in a single day: 4–8 hours for removal of the old unit, installation of the new equipment, ductwork adjustments, refrigerant charging, thermostat setup, and start-up testing. If significant duct modifications or indoor air quality add-ons (like UV lamps or whole-home dehumidifiers) are requested, the project may extend to two days.

Will a new HVAC system really lower my energy bills?

Yes. Modern high-efficiency units feature variable-speed compressors, ECM blower motors, and smart thermostats that can cut cooling and heating costs by 20–40 % compared with systems installed just 10 years ago. In the humid summers and chilly winters of Estill Springs, ENERGY STAR™-rated equipment can yield savings year-round while improving comfort and humidity control.

Do you offer financing or rebates on HVAC replacements?

We partner with multiple lenders to provide low-monthly-payment financing, including 0 % APR promotional plans (subject to credit approval). TVA EnergyRight and local utility rebates may also apply for high-efficiency heat pumps and smart thermostats. Our team handles all paperwork and will present every available incentive during your free in-home estimate.

What warranties and maintenance plans come with my new system?

Most manufacturers offer 10-year parts and compressor warranties when the system is registered within 60 days of installation. We complement that with a 2-year labor warranty and one year of free Comfort Club maintenance (spring AC tune-up and fall furnace tune-up). Ongoing maintenance plans help maintain warranty validity, optimize performance, and extend equipment life.

HEP Heat and Air
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(423) 228-7742