- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Estill Springs
Whether your Estill Springs home is battling sweltering summers or chilly winter nights, HEP’s NATE-certified technicians bring precision, courtesy, and hometown pride to every HVAC unit replacement. We’ll size your new system to fit your space, install it with meticulous care, and haul away the old equipment, so all you feel is the difference—quieter operation, lower energy bills, and year-round comfort you can count on.
From the first inspection to the final thermostat test, expect transparent pricing, prompt arrivals, and a tidy workspace. Backed by industry-leading warranties and our 100% Happiness Guarantee, we turn a stressful upgrade into an easy decision. Schedule today and discover why your neighbors in Estill Springs trust HEP to keep comfort flowing.
FAQs
Why should I choose NATE-certified technicians for my HVAC unit replacement?
NATE (North American Technician Excellence) certification is the industry’s gold standard for HVAC training and testing. A NATE-certified technician has proven expertise in system sizing, refrigerant handling, airflow diagnostics, and safety protocols. When you hire our Estill Springs team, you know the work will be performed to manufacturer specifications, maximizing system efficiency, protecting your warranty, and reducing the likelihood of costly callbacks.
How can I tell it’s time to replace my HVAC system instead of repairing it?
Rule of thumb: if your unit is 10–15 years old, needs frequent or expensive repairs, struggles to maintain comfort, or your energy bills keep rising, replacement is often the smarter investment. Our technicians perform a full cost-benefit analysis, comparing the price of repairs to the potential savings and comfort gains of a high-efficiency replacement. We’ll also check for major component failures—such as a cracked heat exchanger or compressor—and advise you honestly on the safest, most economical path forward.
What types of HVAC systems do you install for Estill Springs homes?
We install a complete line of ENERGY STAR®-rated equipment, including traditional split heat pump and gas furnace systems, high-efficiency air conditioners, dual-fuel hybrids, and ductless mini-splits for room-by-room comfort. Each system is custom-sized using ACCA Manual J calculations, ensuring proper airflow and dehumidification in the Tennessee climate. We partner with leading manufacturers like Trane, Carrier, and Rheem, so you get a reliable unit with strong parts availability and factory support.
How long does a typical HVAC replacement take, and will I be without comfort during installation?
Most standard change-outs can be completed in one working day. Complex jobs—such as new duct runs or electrical upgrades—may take a second day. We schedule installations to minimize downtime, often having the new system operational by late afternoon. For vulnerable customers, we provide temporary heaters or portable AC units at no extra charge, ensuring you stay comfortable throughout the process.
Are rebates, tax credits, or financing options available for a new HVAC system in Estill Springs?
Yes. Many high-efficiency heat pumps and air conditioners qualify for federal tax credits under the Inflation Reduction Act, and local utilities like Duck River Electric offer rebates for high-SEER, ENERGY STAR® equipment. We handle the paperwork for you. We also partner with trusted lenders to provide flexible financing plans, including 0% interest promotional options and low monthly payments, making premium equipment more affordable.
What should I expect on installation day and how can I prepare my home?
Before arrival, clear a pathway to your indoor air handler and outdoor condenser, and secure pets for their safety. Our crew will lay down drop cloths, wear boot covers, and remove your old unit for proper recycling. We’ll pressure-test and evacuate the refrigerant lines, set the new equipment on a level pad, connect electrical and gas lines, and perform a full system start-up. Before we leave, we’ll show you how to program your thermostat, register your warranty, and explain routine maintenance to keep your warranty valid. We leave your home as clean—or cleaner—than we found it.