Workmanship Guarantee
Workmanship Guarantee | Heat Repair | Heating and Air Conditioning | Etowah
When your Etowah home feels more like a walk-in freezer than a cozy retreat, HEP’s workmanship guarantee is the promise that brings back the warmth. Our certified technicians arrive on time, diagnose issues fast, and back every heat repair with a rock-solid commitment: if the job isn’t done right, we’ll make it right—no questions asked. From faulty igniters to uneven airflow, we use cutting-edge diagnostics and premium parts to restore your system’s efficiency while treating your home with the respect it deserves.
Choose the local team your neighbors trust. HEP’s 24/7 emergency response, transparent pricing, and friendly service keep Etowah families comfortable through every cold snap. With financing options, maintenance plans, and a workmanship guarantee that outshines the competition, your heat repair experience becomes worry-free, energy-smart, and refreshingly simple.
FAQs
What does your workmanship guarantee cover for heat repair services in Etowah?
Our workmanship guarantee promises that every heat repair we perform—whether it involves furnace components, heat pump parts, electrical connections, or ductwork sealing—will be completed to the highest professional standard. If any issue arises that can be traced back to the quality of our labor (not a defective part or a new, unrelated problem) we will return, diagnose, and correct it at no additional cost to you.
How long does the workmanship guarantee last?
For residential heating repairs in Etowah, our workmanship is guaranteed for a full 12 months from the service date. Commercial jobs carry a 90-day guarantee because of the heavier run times involved. Both time frames give you an entire heating season to evaluate our work under real-world conditions.
Is the workmanship guarantee transferable if I sell my home?
Yes. If you sell your property within the guarantee period, the balance of the workmanship guarantee automatically transfers to the new homeowner. Just inform us of the change in ownership, and we’ll update the service record so the new occupants receive the same peace of mind.
What happens if my system fails again during the guarantee period?
Simply call our Etowah office or schedule online, mention the original repair order number, and we’ll move your ticket to the front of the queue. A technician will re-inspect the system, identify the cause, and complete any workmanship-related corrections at no charge. If the failure involves a new component that has failed under manufacturer warranty, we handle the parts replacement paperwork as well—again with no labor fee to you.
Does your workmanship guarantee affect the manufacturer’s parts warranty?
Not at all. Our guarantee covers labor, while the manufacturer covers approved parts. Because we are authorized service providers for major HVAC brands, our repairs meet the documentation and installation standards required to keep your factory warranty intact. In short, you receive two layers of protection: manufacturer coverage on the part and our workmanship coverage on the labor.
Are there any maintenance requirements to keep the guarantee valid?
We ask that you operate and maintain your heating equipment according to the manufacturer’s instructions—changing filters regularly, keeping vents unblocked, and scheduling recommended seasonal tune-ups. Neglect or abuse that directly causes damage (for example, running the system with a clogged filter until the heat exchanger cracks) may void the guarantee. If you ever have a question about proper care, our team is happy to advise or provide affordable maintenance plans.