- HEP Heat and Air
- Certified HVAC Pros

Certified HVAC Pros
Certified HVAC Pros | Ventilation and Air Quality | Heating and Air Conditioning | Etowah
When Etowah homeowners want to breathe easier, they turn to HEP’s certified HVAC pros. From precision duct design to advanced air filtration, our team tackles every hidden culprit that can clog, contaminate, or stifle your indoor atmosphere. We use industry-leading diagnostics to reveal unseen pollutants, then pair them with ENERGY STAR-rated equipment that restores comfort without spiking utility bills.
Whether you’re battling lingering odors, excessive humidity, or seasonal allergens, our tailored solutions for ventilation and air quality return your home to a fresh, balanced state—so every room feels like the perfect room. Count on punctual service, upfront pricing, and craftsmanship backed by decades of East Tennessee know-how. Breathe deep, Etowah: HEP has you covered.
FAQs
Why is indoor air quality a major concern for homes and businesses in Etowah?
Etowah’s mixed humid climate means homes are shut tight for heating in winter and cooling in summer, trapping dust, pet dander, pollen, mold spores, and airborne pollutants. Poor air quality can aggravate allergies, asthma, and respiratory illness and can even reduce HVAC efficiency. Our certified HVAC Pros specialize in assessing and improving IAQ (indoor air quality) so you can breathe healthier, cleaner air year-round.
What ventilation and air-quality products or services do you provide?
We offer a full menu of solutions tailored to the building’s size, usage, and budget, including whole-house mechanical ventilation systems (ERVs/HRVs), high-MERV or HEPA filtration upgrades, UV-C germicidal lamps, electronic and media air cleaners, duct sealing, duct replacement, and humidity control with dehumidifiers or humidifiers. Every installation is performed by NATE-certified technicians and backed by manufacturer warranties and our 100 % satisfaction guarantee.
How often should my air ducts be cleaned or sealed?
For most Etowah households, we recommend professional duct inspection every 2–3 years and cleaning every 4–6 years, or sooner if you notice visible dust buildup, musty odors, recent remodeling, or rising energy bills. Sealing or replacing leaky ducts may be advised if energy loss exceeds 20 %. During a free in-home evaluation, our technicians use cameras and airflow testing to decide whether cleaning, sealing, or replacement will deliver the best results.
Can upgrading my filtration system really help with allergies and asthma?
Yes. Standard 1-inch fiberglass filters only capture about 10 % of airborne particulates. A properly sized high-MERV pleated filter, media cabinet, or HEPA bypass unit traps up to 99.97 % of particles down to 0.3 microns, including pollen, dust mites, and pet dander. When combined with balanced ventilation and routine HVAC maintenance, many clients report significant relief from allergy and asthma symptoms within weeks.
Are your HVAC Pros certified, insured, and local to Etowah?
Absolutely. All field technicians hold current NATE (North American Technician Excellence) certifications, Alabama HVAC licenses, EPA Section 608 refrigerant credentials, and ongoing factory training on the latest IAQ technology. We carry full liability and workers’ compensation insurance and live right here in Etowah County, so we can respond quickly in case of an urgent air-quality or comfort issue.
How do I schedule a ventilation or air-quality assessment and what should I expect?
You can schedule by phone, online form, or our mobile app 24/7. We confirm appointments with a two-hour arrival window, send a technician bio and tracking link, and arrive in a marked truck. The assessment typically takes 60–90 minutes and includes airflow measurements, duct inspection, filter evaluation, humidity and CO₂ readings, and a written report with prioritized recommendations and transparent pricing. No work begins without your approval, and most upgrades can be completed the same week.