Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Evensville
When an unexpected chill settles over your Evensville home, HEP’s certified technicians arrive with the know-how and advanced tools to restore warmth fast. We diagnose furnaces, heat pumps, and hybrid systems with precision, explain your options in plain language, and complete heat repair that stands up to Tennessee’s cold snaps. Because we’re fully licensed, insured, and background-checked, you can open the door with confidence and relax while we get the temperature back to comfortable.
From the moment you call, our friendly team schedules service around your busy day, tracks down genuine replacement parts, and keeps you informed every step of the way. Transparent pricing, 24/7 emergency support, and a workmanship guarantee mean no surprises—just dependable, energy-efficient heating and air conditioning that lets you enjoy Evensville winters in cozy comfort.
FAQs
What types of heating systems do your certified technicians repair in Evensville?
Our NATE- and EPA-certified technicians are trained to diagnose and repair all major residential heating systems used in Evensville, including gas furnaces, electric furnaces, heat pumps, ductless mini-splits, boilers, and hybrid dual-fuel systems. We keep a large inventory of factory-authorized replacement parts on our service trucks, allowing us to complete most repairs during the first visit.
How fast can you respond to a no-heat emergency?
We provide 24/7 emergency service throughout Evensville and the surrounding Rhea County area. Calls received before 10 p.m. typically see a technician on site within 2–3 hours; after-hours calls are handled by our on-call team, who can usually arrive before sunrise. There is no additional fee for weekend or holiday service, and our trucks are fully stocked so we can restore heat in a single trip whenever possible.
What warning signs suggest I should schedule professional heat repair instead of attempting a DIY fix?
Contact us if you notice any of the following: • Complete loss of heat or system short-cycling • Unusual noises such as banging, screeching, or rumbling • A burning or rotten-egg odor (possible gas leak) • Cold spots in certain rooms or weak airflow from vents • A sudden spike in utility bills with no change in usage • The furnace repeatedly tripping the breaker or showing error codes DIY troubleshooting is fine for checking the thermostat or replacing air filters, but electrical, gas, and refrigerant work should always be performed by licensed professionals for safety and warranty protection.
Are your technicians fully certified and insured?
Yes. Every field technician on our team holds current NATE (North American Technician Excellence) certification as well as EPA Section 608 refrigerant handling credentials. In addition, we carry $2 million in liability insurance and full workers’ compensation coverage, so you’re protected from any job-site accidents. Our company is also licensed by the State of Tennessee Board for Licensing Contractors (#XXXXXX).
How much does heat repair typically cost in Evensville, and do you offer financing?
A standard diagnostic visit is $89, which is waived if you approve the repair. Minor fixes—such as replacing an igniter or flame sensor—run $150–$300. Mid-level repairs like blower motor or control board replacement average $400–$700. Major component failures, such as a cracked heat exchanger or compressor on a heat pump, can cost $900–$1,500. We provide upfront, flat-rate pricing before any work begins, and 0% interest financing is available on repairs over $500 (subject to credit approval). All repairs are backed by a one-year parts and labor warranty.
What can I do to prevent future heating breakdowns after a repair?
Routine maintenance is the best defense against unexpected failures. We recommend a professional tune-up each fall, which includes cleaning burners, checking safety controls, testing airflow, calibrating the thermostat, and verifying gas pressures or refrigerant charge. Customers who enroll in our ComfortShield maintenance plan receive two seasonal tune-ups per year, priority scheduling, a 15% repair discount, and documented proof of maintenance for manufacturer warranty compliance.