Workmanship Guarantee
Workmanship Guarantee | Heat Repair | Heating and Air Conditioning | Evensville
When the chill settles over Evensville, you need a team that stands behind every nut, bolt, and thermostat they touch. HEP’s workmanship guarantee means our certified technicians don’t just patch problems—they solve them, inspecting your system from burner to blower and backing every fix with the promise that it’s done right or it’s made right. Residents trust us because we arrive on time, respect your home, and explain every option in clear language, so you’re never in the dark about your comfort or costs.
Whether it’s a sudden breakdown at midnight or a lingering rattle that’s stolen your peace of mind, our rapid-response vans carry the parts and expertise to restore warmth fast. From precise diagnostics to meticulous calibrations, we apply the same gold-standard quality to minor tune-ups as we do to full system overhauls—all under our no-nonsense workmanship guarantee. For Evensville homeowners who refuse to gamble with winter, there’s only one name that delivers worry-free heat repair.
FAQs
What does your workmanship guarantee cover for heat repair services in Evensville?
Our workmanship guarantee promises that every aspect of the labor we perform on your furnace, heat pump, or ductwork will be free from installation or repair defects. If any issue arises that can be traced back to how we installed a part, calibrated the system, or performed the repair, we will return promptly to correct it at no additional cost.
How long does the workmanship guarantee last once my heating repair is completed?
We provide a full 12-month workmanship guarantee on all heating repairs completed in Evensville. Within that period, you can call us anytime if you notice the same problem reappearing or any new issues linked to our original work, and we will remedy it free of charge.
Is your workmanship guarantee the same as a manufacturer’s parts warranty?
No. Manufacturer warranties cover defects in the parts themselves, while our workmanship guarantee relates strictly to the quality of our labor. If a part we installed fails due to a factory defect, the manufacturer’s warranty applies; if it fails because it was installed incorrectly or a connection was not sealed properly, our workmanship guarantee applies. Together, these protections give you total peace of mind.
What should I do if my heating system stops working again during the guarantee period?
Simply call our Evensville office and mention your original service date. We will schedule a priority visit—usually the same or next business day—to diagnose the problem. If the issue is tied to our previous workmanship, we will fix it at no charge. If it is unrelated (for example, a new component failure), we will discuss options and any manufacturer coverage that may apply.
Are there any conditions or exclusions to the workmanship guarantee?
The guarantee covers defects in labor but does not apply to: 1) normal wear and tear of parts, 2) damage caused by misuse, neglect, or unauthorized alterations, 3) failures due to external factors such as power surges, flooding, or acts of nature, and 4) systems that have not been maintained according to the manufacturer’s recommendations (e.g., changing filters). Follow-up maintenance visits help keep your guarantee valid.
Can I transfer the workmanship guarantee if I sell my Evensville home?
Yes. The guarantee stays with the heating equipment at the property for the remainder of the 12-month period. When you sell the home, simply pass your original service receipt to the new owners. They can then contact us for any workmanship-related issues during the remaining coverage window.