Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | Heating and Air Conditioning | Evensville

When Evensville’s weather swings from crisp mountain mornings to sultry summer afternoons, locals trust HEP’s certified technicians to keep every home and business comfortable. Our team lives here, too, so we know exactly how quickly a cold snap or heat wave can strike. That’s why we arrive on time, diagnose issues fast, and treat your property as if it were our own—whether we’re installing a new system or fine-tuning the one you already love.

From energy-saving upgrades and smart-thermostat integrations to 24/7 emergency repairs, we handle every aspect of heating and air conditioning without cutting corners. Each technician carries rigorous NATE certification, backs their work with transparent pricing, and explains every option in plain English. The result is lower utility bills, longer equipment life, and the peace of mind that comes from having a hometown team on call whenever the temperature takes a turn.

Schedule your service today and discover why generations of Evensville families say, “One call does it all—Call HEP!

FAQs

What HVAC services do your certified technicians provide in Evensville?

Our technicians are fully certified to handle a complete range of residential and light-commercial HVAC services in Evensville, including new system installation, seasonal maintenance, emergency repairs, indoor-air-quality upgrades, ductwork fabrication, and energy-efficiency assessments. Whether you need a high-efficiency heat pump, a traditional gas furnace, or a smart thermostat setup, we have the training and local experience to deliver reliable, code-compliant solutions.

How quickly can you respond to heating or cooling emergencies in the Evensville area?

Because our service hub is located right here in Rhea County, technicians are on call 24/7 and can usually arrive at any Evensville address within 60–90 minutes. Our trucks are stocked with the most common replacement parts, so in many cases we can diagnose and repair your furnace or AC in a single visit, even after hours or on weekends and holidays.

Are your technicians licensed, insured, and factory-trained?

Yes. Every technician carries a Tennessee HVAC Contractor license, maintains EPA Section 608 refrigerant certification, and completes ongoing factory training with leading brands such as Trane, Carrier, and Rheem. We also carry full liability and workers’ compensation insurance, giving you peace of mind that work will be done safely and to manufacturer specifications.

What brands and equipment do you service or install?

We are authorized dealers for Trane and Rheem, but our technicians are trained to service virtually all major HVAC brands, including Carrier, Lennox, Goodman, York, Ruud, and Mitsubishi Electric mini-splits. For installations, we recommend equipment based on your home’s size, insulation level, and budget, ensuring optimal efficiency and warranty coverage.

How often should I schedule maintenance for my heating and air conditioning system?

In Evensville’s mixed-humid climate you should schedule professional maintenance twice a year—once in early spring for the cooling system and once in early fall for the heating system. Regular tune-ups include cleaning coils, checking refrigerant levels, testing safety controls, inspecting electrical components, and replacing filters. This keeps your warranty valid, reduces energy bills by up to 15 percent, and helps prevent mid-season breakdowns.

Do you offer financing or maintenance plans for Evensville homeowners?

Absolutely. We partner with local banks and national lenders to provide flexible financing options—often with 0 percent promotional APR—for new HVAC installations or major repairs. We also offer an affordable Comfort Club maintenance plan that includes two precision tune-ups per year, priority scheduling, a 15 percent repair discount, and no overtime fees. These programs are designed to make comfort upgrades easy on your budget.

HEP Heat and Air
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(423) 228-7742