Precision Diagnostics
Precision Diagnostics | Air Conditioning | Heating and Air Conditioning | Farragut
When the humid Tennessee summer settles over Farragut, you shouldn’t have to wonder whether your system can keep up. HEP’s Precision Diagnostics Heating and Air Conditioning team uses state-of-the-art tools to pinpoint inefficiencies, uncover hidden leaks, and fine-tune performance so your air conditioning runs flawlessly. We arrive when promised, explain our findings in plain language, and back all repairs with satisfaction guarantees—because comfort should be certain, not a gamble.
From routine maintenance that slashes energy bills to emergency repairs that bring instant relief, our certified technicians treat every home as if it were their own. Whether your unit is struggling on the hottest afternoon or you’re planning an upgrade for next season, we deliver solutions tailored to Farragut’s climate and your family’s needs. Discover why neighbors trust HEP for dependable, precision-driven air conditioning service that keeps cool air flowing and worries out the door.
FAQs
What does “precision diagnostics” mean and why is it important for my AC system?
Precision diagnostics is our process of using advanced instruments—such as digital refrigerant gauges, infrared thermography, static-pressure probes, and manufacturer-specific software—to pinpoint the exact cause of an air-conditioning problem. Instead of simply swapping parts, we measure airflow, electrical draw, refrigerant charge, and temperature differentials to identify inefficiencies or impending failures. This data-driven approach lets us fix the root cause the first time, extend equipment life, and keep your Farragut home comfortable while avoiding repeat visits and unnecessary costs.
How often should my Farragut home’s air conditioner be serviced?
For the humid East Tennessee climate, we recommend a professional tune-up every spring before the cooling season begins. A comprehensive visit includes cleaning the condenser coil, checking refrigerant charge, testing capacitors and contactors, flushing the condensate line, tightening electrical connections, and verifying thermostat calibration. Regular maintenance maintains peak efficiency, protects your manufacturer warranty, and can reduce summertime breakdowns by up to 80 %.
What are common signs that my AC needs professional repair?
Call us if you notice: • Warm air or weak airflow from supply vents • Unusual noises—buzzing, grinding, or rattling—from the indoor or outdoor unit • Frequent cycling on and off (short-cycling) • Ice forming on the refrigerant lines or evaporator coil • A sudden jump in your KUB electric bill • Water around the air handler or a musty odor in the ductwork. Addressing these issues early prevents larger component failures such as compressor damage.
Can you improve my air conditioner’s energy efficiency and lower utility bills?
Yes. After diagnostic testing, we offer targeted solutions: sealing duct leaks, balancing airflow with dampers, installing smart thermostats, upgrading to high-MERV filters that don’t restrict flow, and adding variable-speed blower motors or inverter-driven condensers. In many Farragut homes we see energy savings of 15–30 %, which can offset the cost of upgrades within two to four summers.
How quickly can your team respond to an AC breakdown in Farragut, and what is your service window?
We provide same-day emergency service 7 a.m.–7 p.m. Monday through Saturday and 12–4 p.m. on Sundays during the peak cooling season. Our GPS-dispatched technicians live and work in the West Knoxville–Farragut area, so typical on-site arrival is within two hours of your call. For after-hours outages, an on-call technician will contact you within 30 minutes to arrange service or walk you through temporary steps until we arrive.
Do you offer financing or maintenance plans for new AC installations and repairs?
Absolutely. We partner with nationwide lenders to provide 0 % interest financing for 12 months or low-payment options up to 120 months on qualifying equipment. Our Precision Protection Plan—billed monthly or annually—covers two seasonal tune-ups, priority scheduling, 15 % off repairs, and no overtime fees. Enrolling keeps your system factory-fresh and spreads out upkeep costs, giving Farragut homeowners predictable comfort all year long.