- HEP Heat and Air
- Certified HVAC Pros

Certified HVAC Pros
Certified HVAC Pros | Thermostat Upgrades | Heating and Air Conditioning | Farragut
Farragut’s weather can shift from crisp mornings to balmy afternoons in a single day, and HEP’s certified HVAC Pros make sure your home keeps pace. Our thermostat upgrades pair advanced smart-home technology with the hard-earned expertise of technicians who live and work right here in East Tennessee. Imagine checking the kids’ room temperature from your phone at Market Square, or letting geofencing lower the AC the moment you pull out of the driveway—while cutting your utility bills in the process.
Ready to trade guesswork for precision comfort? Whether you’re renovating, replacing an outdated dial, or syncing a new heat pump, our team handles every step, from wiring and Wi-Fi setup to personalized programming. Discover how simple, affordable thermostat upgrades can deliver year-round savings, cleaner air, and the perfect climate—no matter what the forecast throws at Farragut. Schedule your in-home consultation with HEP today and feel the difference by tonight.
FAQs
Why should I upgrade my thermostat instead of keeping the old manual model?
Older mercury or slider-style thermostats can be off by several degrees, forcing your HVAC system to run longer than necessary. A modern programmable or smart thermostat offers precise temperature control, daily or weekly scheduling, remote access by phone, and energy-use reports. In Farragut’s humid summers and cool winters, that accuracy can cut energy costs by 10–20 % while keeping your home more comfortable. Upgrading also eliminates mercury, improves indoor-air compliance, and increases the resale value of your home.
What types of thermostat upgrades do Certified HVAC Pros install in Farragut?
We offer three main categories: 1. Non-Wi-Fi digital programmable thermostats—great for simple 5-2 or 7-day schedules. 2. Smart Wi-Fi thermostats—connect to Amazon Alexa, Google Assistant, or Apple HomeKit for voice and app control. 3. Learning thermostats—use built-in sensors and algorithms to adapt automatically to your routines and Farragut’s local weather forecasts. All models we carry are ENERGY STAR® certified and come with manufacturer warranties of 3–5 years plus our 1-year labor guarantee.
How long does a professional thermostat installation usually take?
Most standard replacements take 30–60 minutes. Our technician will • shut off power, verify low-voltage wiring, and label conductors; • remove the old thermostat and backplate; • patch or level wall surfaces if needed; • install the new base, verify C-wire power (or add a power extender if required), • mount the thermostat, program initial settings, and • test heating, cooling, and fan modes. Before leaving, we connect the device to your Wi-Fi (if applicable), walk you through the mobile app, and show you how to set schedules. More complex systems with multi-stage heat pumps or zoning can add 30–45 minutes.
Can a smart thermostat really lower my energy bills in Farragut’s climate?
Yes. TVA and ENERGY STAR studies show that residents in East Tennessee save an average of $150–$200 per year after installing a properly programmed smart thermostat. Features that drive the savings include geofencing (so the system turns down when you leave), adaptive recovery (which brings your home to the desired temperature at the most efficient times), and humidity optimization—important in Farragut’s muggy summers. Over a 3-year period, those savings usually pay for the thermostat and installation.
Do I need Wi-Fi for my new thermostat to function correctly?
Wi-Fi is optional. A smart thermostat will still regulate temperature using its onboard schedule if your internet goes down. However, without Wi-Fi you lose app control, voice commands, weather-responsive adjustments, over-the-air firmware updates, and energy-use reports. If you prefer not to connect the device, we can install a conventional programmable model that offers robust scheduling without any network requirements.
Will a new thermostat work with my existing HVAC system?
In nearly all cases, yes. Our certified technicians start each job with a compatibility assessment. We check system type (gas furnace, heat pump, dual-fuel, multi-stage, or zoned), voltage (24-volt vs. line-voltage), and available control wires. If your system lacks a C-wire, we can usually add one at the air handler or install a power-extender kit. For older high-voltage baseboard systems, we recommend a compatible line-voltage unit instead of a low-voltage smart thermostat. All recommendations are explained in writing before any work begins.