Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Fayetteville
When Fayetteville’s weather swings from sticky summers to frosty nights, your comfort depends on a system that’s up to the challenge. HEP's certified technicians bring decades of experience, manufacturer training, and a neighborly attitude to every HVAC unit replacement, ensuring you receive a perfectly sized, energy-efficient system that lowers utility bills and keeps every room cozy. We handle the entire process—from honest load calculations to meticulous installation—so you can relax knowing the job is done right the first time.
Customers across Fayetteville appreciate how we arrive on time, protect their homes with drop cloths and shoe covers, and back our work with iron-clad warranties. Transparent pricing, flexible financing, and 24/7 emergency support mean there’s never a bad time to upgrade. Schedule your free in-home estimate today and feel the difference that HEP’s certified technicians deliver with every new unit.
FAQs
How do I know when it’s time to replace my HVAC unit rather than repair it?
In Fayetteville’s hot, humid summers and cool winters, your HVAC system works hard year-round. If your unit is 10–15 years old, needs frequent or costly repairs, struggles to maintain set temperatures, causes utility bills to spike, or still uses R-22 refrigerant, replacement is usually more economical than continued repairs. Our certified technicians provide a free in-home assessment and a detailed cost-benefit analysis so you can make an informed decision.
What types of HVAC systems are best suited for Fayetteville’s climate?
High-efficiency conventional split heat pumps, dual-fuel (heat pump plus gas furnace) systems, and variable-speed air conditioners paired with gas furnaces perform well here. Because Fayetteville experiences high humidity, we also recommend equipment with built-in humidity controls or matching dehumidifiers. During your consultation, we size the system using Manual J calculations to ensure it handles both summer cooling loads and mild-to-cold winter heating demands efficiently.
How long does a typical HVAC replacement take, and will I be without heating or cooling?
Most standard replacements are completed in one working day. Our team arrives with all equipment, removes the old unit, installs the new one, pressure-tests and charges the refrigerant, and performs a full start-up inspection. You may experience 4–8 hours without heating or cooling, but we schedule installations at times that minimize disruption and always clean the work area before leaving.
Are your technicians certified, licensed, and insured? What certifications do they hold?
Yes. Every installer and service technician is North American Technician Excellence (NATE) certified, EPA Section 608 certified for safe refrigerant handling, and licensed by the North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. We carry full liability and workers’ compensation insurance, and we obtain all required city or county permits for each replacement job.
What kind of energy savings can I expect from a new high-efficiency HVAC system?
Homeowners in Fayetteville who upgrade from a 10-SEER air conditioner or an 80% AFUE furnace to a 16–20-SEER heat pump or 96% AFUE furnace typically cut heating and cooling costs by 20–40%. Variable-speed compressors, ECM blower motors, and smart thermostats further reduce energy use while improving comfort. We provide an energy-savings estimate specific to your home, equipment choice, and utility rates so you can see payback time upfront.
Do you offer financing, warranties, and maintenance plans for new HVAC installations?
Absolutely. We partner with reputable lenders to offer low- or zero-interest financing with flexible terms up to 120 months. All major brands we install come with a 10-year parts warranty, and we include a one-year labor warranty. To keep your new system performing like new, we offer an affordable maintenance plan that provides two seasonal tune-ups, priority scheduling, and discounts on any future repairs.