- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Duct Cleaning | Heating and Air Conditioning | Fountain City
When dust, pollen, and pet dander settle into your vents, every cycle of the HVAC sends them back into your living space. HEP’s certified technicians bring decades of heating and air-conditioning know-how to Fountain City homes, using powerful vacuums, HEPA filtration, and live-feed cameras to deliver meticulous duct cleaning that lets your system breathe easier and run more efficiently.
From the first shoe-covered step through your door to the final walkthrough, we treat your home like our own—sanitizing ducts, sealing leaks, and hauling away every speck of debris. The result is fresher air, lower energy bills, and the peace of mind that comes from a local team that backs every job with a 100 % satisfaction guarantee. Ready to feel the difference? Call HEP today and give your HVAC the clean slate it deserves.
FAQs
Why is professional duct cleaning important for my Fountain City home?
Because our area experiences humid summers and chilly winters, local HVAC systems work year-round and can accumulate dust, pollen, pet dander, and even microbial growth. Certified duct cleaning removes these contaminants, helping your equipment run more efficiently, extending system life, and reducing allergy and asthma triggers for your family.
How often should I schedule duct cleaning and HVAC maintenance?
National Air Duct Cleaners Association (NADCA) recommends a full duct cleaning every 3–5 years for most homes. However, Fountain City households with pets, smokers, recent renovations, or allergy sufferers may benefit from cleaning every 2–3 years. Standard HVAC tune-ups should still be performed twice a year—once before cooling season and once before heating season—to keep warranties valid and efficiency high.
What signs indicate that my air ducts need cleaning?
Watch for visible dust blowing from supply vents, musty or burning odors when the system starts, excessive dust buildup on furniture, unexplained increases in utility bills, uneven airflow, or recent water damage. If anyone in the home experiences more frequent allergy or respiratory symptoms, a clogged duct system could be the culprit.
What is included in your certified technicians’ duct cleaning service?
Our NADCA-certified team conducts a pre-inspection with camera scopes, seals or covers all registers, and connects a high-powered HEPA-filtered vacuum to create negative pressure. We agitate debris with rotary brushes and compressed-air whips, sanitize with EPA-approved solutions when requested, clean the blower, evaporator coil, and drain pan, and finish with a post-inspection and airflow test. You receive before-and-after photos and a written service report.
Will duct cleaning improve my indoor air quality and energy efficiency?
Yes. Removing debris lowers the concentration of airborne irritants, which can ease allergy and asthma symptoms and reduce household dusting. Clean ducts also allow conditioned air to move freely, lessening strain on the blower motor. According to U.S. Department of Energy studies, unrestricted airflow can cut HVAC energy consumption by up to 20%, translating to lower utility bills and a smaller carbon footprint.
How long does a typical duct cleaning appointment take and what should I expect?
Most single-family Fountain City homes take 2–4 hours, depending on system size, accessibility, and contamination level. You don’t need to leave, but we ask that pets be secured and driveways left clear for our service truck. Our technicians will wear boot covers, lay down protective drop cloths, and clean up thoroughly before departing. After service, you can run the HVAC system immediately and should notice fresher air and more balanced temperatures.