- HEP Heat and Air
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Fountain City
When the seasons change in Fountain City, nothing matters more than breathing clean, comfortable air. HEP’s fully licensed technicians pair hometown courtesy with industry-leading expertise to inspect, repair, and upgrade every component that affects your ventilation and air quality. From precision duct sealing to whole-home purification systems, we use cutting-edge diagnostics to pinpoint hidden contaminants and balance airflow so every room feels just right.
Choose HEP and enjoy transparent pricing, same-day service, and workmanship backed by iron-clad guarantees. Whether you’re battling stubborn humidity, lingering odors, or allergy-triggering particles, our team designs tailored solutions that fit your space and budget. Let us restore the fresh, healthy atmosphere your family deserves—schedule your appointment today and discover why Fountain City homeowners trust HEP to keep their air clean and their comfort constant.
FAQs
Why is proper ventilation important for my home or business in Fountain City?
Ventilation exchanges stale indoor air with fresh outdoor air, diluting pollutants such as dust, pet dander, cleaning chemicals, and moisture that can cause mold. In Fountain City’s mixed climate—hot, humid summers and cold, sealed-up winters—insufficient ventilation can trap contaminants and raise humidity, leading to poor health, musty odors, and structural damage. A balanced ventilation strategy (exhaust fans, energy-recovery ventilators, and well-designed ductwork) helps maintain healthy indoor air quality (IAQ), control humidity, and improve HVAC efficiency year-round.
What heating, cooling, and ventilation services do your licensed technicians offer?
Our NATE-certified technicians handle the full HVAC spectrum: • Installation and replacement of furnaces, heat pumps, air conditioners, mini-splits, and packaged rooftop units • Design and installation of energy-recovery ventilators (ERVs), HRVs, and whole-house exhaust systems • IAQ solutions such as air purifiers, UV germicidal lights, humidifiers, and dehumidifiers • Comprehensive maintenance plans, seasonal tune-ups, and filter management • Diagnostic troubleshooting and code-compliant repairs • Ductwork sealing, modification, and balancing to maximize airflow • 24/7 emergency service across Fountain City and surrounding townships.
How often should I replace my HVAC filter and have my ducts cleaned to protect air quality?
1) Filters: In most Fountain City homes, change standard 1-inch filters every 30–60 days. High-MERV pleated or media filters last 3–6 months, while HEPA or electronic filters may need quarterly inspections. 2) Duct cleaning: The National Air Duct Cleaners Association (NADCA) recommends professional cleaning every 3–5 years, or sooner if you notice excessive dust, visible mold in registers, recent renovations, or allergy flare-ups. Regular filter changes, annual tune-ups, and sealed ductwork often extend the interval between cleanings.
What IAQ products can you install to reduce allergens, viruses, and odors?
We offer a layered approach: • High-efficiency media or HEPA filtration to capture particles down to 0.3 microns • UV-C germicidal lamps installed in the air handler to neutralize bacteria, viruses, and mold on coils • Electronic (ionizing) air cleaners to agglomerate fine particles for easier filtration • Activated-carbon filters or photocatalytic oxidizers to absorb odors and VOCs • Whole-house dehumidifiers to keep relative humidity between 40–50%, an unfavorable range for dust mites and mold • Humidifiers for winter comfort, reducing static electricity and respiratory irritation. Our team performs on-site IAQ testing to recommend the right combination for your building.
Are your HVAC technicians licensed, insured, and trained for code-compliant work?
Yes. Every technician holds a state HVACR license, carries full liability and workers’ compensation insurance, and undergoes continuous training in EPA Section 608 refrigerant handling, NATE core specialties, and local Fountain City mechanical codes. We pull all required permits, follow ACCA Manual J/S/D guidelines for sizing and duct design, and register new equipment for manufacturer warranty protection. This ensures your system is safe, efficient, and fully compliant.
Do you offer emergency repairs and maintenance plans in Fountain City?
Absolutely. Our dispatch center answers calls 24/7, and most emergencies are addressed within 2–4 hours—even on holidays. Priority Plan members receive: • Two precision tune-ups per year (heating & cooling) • No-overtime emergency service • 15% parts and labor discount • Filter reminders and IAQ accessory checks • Documented inspection reports for warranty validation. Preventive maintenance reduces breakdowns by up to 50% and can cut energy bills 10–30%, making it a smart investment for comfort and peace of mind.