Furnace Repairs
Furnace Repairs | Heating and Air Conditioning | Fountain City
When a Tennessee cold snap turns your Fountain City home into an icebox, HEP’s seasoned technicians arrive fast, armed with everything they need to diagnose and fix your furnace on the first visit. From worn blower belts to cracked heat exchangers, we restore warmth quickly, transparently, and at a fair price—so you can get back to cozy evenings without stressing over surprise breakdowns.
But HEP offers more than emergency furnace rescues. As your local heating and air conditioning experts, we provide routine tune-ups, energy-saving upgrades, and honest advice on when repair gives way to replacement. Our goal is simple: keep your comfort constant through every humid summer and frosty winter Fountain City can throw at you, all backed by friendly service that’s just a phone call away.
FAQs
How can I tell my furnace needs professional repair instead of a simple filter change?
Watch for persistent symptoms such as uneven or no heat, loud metallic or rumbling noises, a burner that cycles on and off rapidly, or an unexplained rise in your gas or electric bill. If you also notice a yellow burner flame (instead of blue) or detect any odd odors, shut the system down and call us right away—these issues can signal safety concerns like carbon-monoxide leakage.
How fast can you get a technician to my home in Fountain City during an emergency?
Because we keep on-call teams stationed in and around Fountain City, we typically arrive within 2–4 hours of your call, 24/7. Our trucks are stocked with the most common replacement parts, allowing us to complete 85% of emergency repairs on the first visit.
What furnace brands and HVAC equipment do you service?
Our NATE-certified technicians are factory-trained on all major manufacturers—including Trane, Carrier, Lennox, Rheem, Goodman, York, and Bryant—as well as high-efficiency modulating furnaces, heat pumps, and dual-fuel systems. Even if your unit is older or the warranty has expired, we can obtain OEM or high-quality aftermarket parts quickly through regional suppliers.
Do you offer maintenance plans that help prevent breakdowns?
Yes. Our ComfortGuard Maintenance Plan includes a 21-point furnace inspection each fall and a 19-point A/C tune-up each spring, priority scheduling, and a 15% repair discount. Regular maintenance keeps your equipment running safely, maintains its manufacturer warranty, and can cut heating costs by 10–20% each season.
Will replacing my outdated furnace really lower my monthly utility bills?
In most cases, absolutely. Furnaces installed before 2000 often run at 60–70% AFUE (Annual Fuel Utilization Efficiency). Today’s ENERGY STAR® models achieve 95–98% AFUE, meaning almost every fuel dollar turns into usable heat. For a typical Fountain City home, upgrading to a high-efficiency unit can save $300–$600 per winter, depending on usage and gas rates.
Are there rebates or financing options available for Fountain City homeowners?
Yes. We partner with local utilities such as Xcel Energy and the Wisconsin Focus on Energy program to secure rebates up to $450 on qualifying high-efficiency furnaces. We also offer low-interest financing plans—some with 0% APR for 12 months—so you can spread the cost over comfortable monthly payments while enjoying immediate energy savings.