Emergency Repairs
Emergency Repairs | Air Conditioning | Heating and Air Conditioning | Friendsville
When the summer sun hits Friendsville and your air conditioning decides to quit, HEP’s emergency repair team is already on the way. Our licensed technicians arrive fast, diagnose issues quickly, and bring fully stocked vehicles so most fixes happen on the first visit. From refrigerant leaks and frozen coils to stubborn electrical glitches, we’ve seen—and solved—it all, keeping local families cool and comfortable no matter the hour.
Because breakdowns never clock out, neither do we. HEP answers calls 24/7, backs every repair with clear pricing, and treats your home with the care it deserves. Trust the hometown crew that’s been restoring crisp, cool air to Friendsville homes for decades; call HEP today and breathe easy again.
FAQs
How quickly can you respond to an emergency air-conditioning repair in Friendsville?
Our on-call technicians are stationed throughout Blount County, allowing us to reach most Friendsville homes and businesses within 60–90 minutes of your call, 24 hours a day, including weekends and holidays.
Do you charge extra for after-hours or holiday service calls?
Because emergencies rarely happen on a schedule, we maintain flat-rate emergency pricing. While there is a modest after-hours diagnostic fee, all repair costs are quoted upfront before any work begins, so you will never see surprise charges on your invoice.
What kinds of AC systems can your team repair?
Our EPA-certified technicians are trained to diagnose and repair central air conditioners, heat pumps, mini-split systems, packaged rooftop units, and even older R-22 units. We service all major brands—including Trane, Carrier, Rheem, Lennox, Goodman, and Mitsubishi.
What should I do while waiting for the technician to arrive?
Turn off your AC at the thermostat to prevent further damage, check your breaker panel for tripped breakers, and make sure pets are secured and the service area is clear. If the system is leaking water, place a towel or shallow pan underneath and shut off power at the disconnect switch if safely accessible.
Can you offer same-day replacement if my AC is beyond repair?
Yes. We stock common residential tonnage units in our warehouse and have supplier partnerships in Knoxville for quick pickup. If your system is condemned, we can install a new unit the same day in most cases, complete with financing options and a full manufacturer warranty.
How can I prevent future emergency breakdowns?
An annual maintenance tune-up—which includes coil cleaning, refrigerant level checks, electrical testing, and filter replacement—can reduce sudden failures by up to 80%. We also offer a Friendsville Comfort Club plan that provides biannual service visits, priority scheduling, and discounts on parts and labor.