Certified Technicians
Certified Technicians | Dehumidifier Installation | Heating and Air Conditioning | Gatlinburg
Breathe easier in Gatlinburg’s mist-kissed climate with HEP’s certified technicians on your side. Our local pros understand how quickly mountain humidity can creep into crawl spaces, warp hardwoods, and invite mold. By pairing industry-leading equipment with precise sizing and placement, we transform sticky rooms into crisp, comfortable retreats—often in just one visit. You’ll enjoy healthier indoor air, lower energy bills, and the peace of mind that comes from a job handled by the area’s most trusted heating and cooling team.
Schedule your dehumidifier installation today and feel the difference every time you walk through the door. From courteous appointment reminders to a spotless cleanup, we treat your home like our own while backing each system with rock-solid warranties and 24/7 support. When Gatlinburg needs dry, balanced air, it turns to HEP—and so can you.
FAQs
Why is a whole-home dehumidifier especially beneficial for Gatlinburg residents?
Gatlinburg’s proximity to the Great Smoky Mountains means warm summers with frequent rain, fog, and average outdoor humidity that often exceeds 70 %. High indoor humidity encourages mold, mildew, dust mites, and that ever-present sticky feeling. A properly sized whole-home dehumidifier keeps indoor relative humidity in the ideal 45-55 % range, protecting wood floors and furnishings, improving indoor air quality, and helping your air conditioner cool more efficiently—often reducing energy consumption by 10-15 %.
How does a professionally installed dehumidifier tie into my existing heating and air-conditioning system?
Our certified HVAC technicians connect the dehumidifier directly to your home’s supply and/or return ductwork. This allows the unit to pull moist air from throughout the house, remove excess water via an internal coil, and then deliver the dried, conditioned air back into the duct system. Because it works in tandem with your central blower, you receive uniform humidity control in every room rather than only near a portable unit. We also wire the dehumidifier to your thermostat or a dedicated humidistat so it cycles automatically based on humidity, not temperature.
What size or capacity dehumidifier will my home need?
Sizing is based on the home’s total square footage, typical moisture load, insulation level, and the number of occupants. Rough guidelines are 70–90 pints per day for homes up to 2,000 sq ft and 95–130 pints for larger or leakier homes, but Gatlinburg’s elevated ambient humidity often justifies moving up a capacity level. During our free in-home assessment, we perform a Manual J-based moisture load calculation to ensure the selected unit can maintain 45-55 % RH during peak summer conditions without excessive run time.
What does the installation process involve and how long will it take?
Most installations are completed in one day. After confirming the unit size, our team: 1. Locates a suitable spot in your mechanical room, crawlspace, or attic with adequate clearance and drainage. 2. Mounts vibration-isolating pads or a hanging kit to minimize noise. 3. Taps into the supply/return ductwork using insulated flex ducts and installs balancing dampers. 4. Runs a dedicated condensate line to a floor drain or condensate pump with an overflow safety switch. 5. Connects electrical power through a separate breaker or quick-disconnect per local code. 6. Integrates controls with your thermostat/humidistat, then tests airflow, amperage draw, and drainage. You’ll receive a walkthrough, owner’s manual, and maintenance checklist before we leave.
How much maintenance will my new dehumidifier require?
Whole-home dehumidifiers are low-maintenance compared to portables, but they still need attention: • Filter cleaning/replacement: Every 3-6 months, depending on dust levels. • Coil inspection: Annual check for dirt or microbial growth (done during your HVAC tune-up). • Condensate line flush: Yearly to prevent clogs and overflow. • Sensor calibration: We verify humidistat accuracy during routine service. Enrolling in our Comfort Club plan bundles these tasks with your spring and fall HVAC tune-ups and extends the parts warranty by an extra year.
Are your technicians certified, and what warranties or guarantees do you offer?
Yes. Every installer and service technician is EPA-certified for refrigerant handling and holds NATE (North American Technician Excellence) certification in air distribution and indoor air quality. We are fully licensed and insured in Tennessee. All dehumidifiers come with a 5-year manufacturer’s parts warranty, and we back our workmanship with a 1-year labor guarantee. If you’re not satisfied with the humidity control within the first 90 days, we’ll make adjustments or remove the system for a full refund—no questions asked.