Up-front Pricing

HEP Heat and AirUp-front Pricing

Up-front Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Gatlinburg

Nestled between Gatlinburg’s soaring peaks and brisk mountain air, your home’s comfort can swing from steamy summer afternoons to frosty winter mornings in the span of a single season. When your aging system can’t keep pace, HEP’s up-front pricing takes the guesswork out of HVAC unit replacement—so you’ll know the exact cost before any work begins. Our NATE-certified technicians arrive on time, explain every step, and haul away the old unit, leaving you with a high-efficiency system that’s sized perfectly for your cabin, condo, or chalet.

From same-day estimates to flexible financing, we’ve built the process around Gatlinburg homeowners who’d rather spend their day exploring the Parkway than worrying about indoor comfort. Backed by 24/7 emergency support and a workmanship guarantee, HEP makes upgrading simple, transparent, and stress-free—because the only surprise you should experience in the Smokies is the view, not your HVAC bill. Call today and feel the mountain-fresh difference tomorrow.

FAQs

How does your up-front pricing work for HVAC unit replacement in Gatlinburg?

After a free in-home evaluation, our comfort specialist prepares a detailed, line-item proposal that lists equipment, materials, labor, permits, and any additional services. The price you see is the price you pay—no hidden fees, trip charges, or surprise add-ons. If an unforeseen issue arises (for example, rotten floor joists discovered under the air handler), we stop work, show you the problem, and present a written change order before proceeding.

What factors influence the cost of replacing my heating and air conditioning system?

Key drivers include (1) system capacity required for your square footage and insulation levels; (2) efficiency rating—SEER2 for cooling, AFUE for heating; (3) choice of single-stage, two-stage, or variable-speed technology; (4) ductwork condition—repairs or redesign add cost; (5) electrical or gas line upgrades; (6) permitting and inspection fees set by the City of Gatlinburg; and (7) available rebates or tax credits. Our proposal itemizes each factor so you can see exactly where your money is going.

How long will I be without heating or cooling during the replacement?

Most standard change-outs (same location, no major duct alterations) are completed in one working day: 2–3 hours to remove the old equipment, a lunch-hour gap for pad and line-set prep, and 3–4 hours to set, wire, charge, and test the new system. More complex jobs with duct revisions can extend to two days. We schedule during mild-weather windows whenever possible and, if needed, provide temporary space heaters or portable AC units at no charge to keep you comfortable.

Are there energy rebates or tax credits for Gatlinburg homeowners who install high-efficiency HVAC systems?

Yes. The Federal Inflation Reduction Act currently offers up to $2,000 in tax credits for qualifying heat pumps and $600 for high-efficiency furnaces or central ACs. Locally, the Tennessee Valley Authority (TVA) EnergyRight program provides rebates of $150–$400 for select high-SEER installations, subject to annual funding. We handle all paperwork, provide AHRI certificates, and apply the rebate to your invoice so you don’t have to wait for a check.

What warranties and guarantees come with a new system?

All major brands we install carry a 10-year parts warranty when registered within 60 days. We add a 2-year labor warranty (upgradeable to 10 years) and a 100% Satisfaction Guarantee: if the new unit fails to perform as promised within the first year, we will repair it at no charge or remove it and refund your money. Annual maintenance through our Comfort Club keeps all warranties in force and extends compressor coverage in many cases.

Do you offer financing even though you provide up-front pricing?

Absolutely. Transparent pricing simply lets you know the full cost before you decide. Through partner lenders we offer options such as (a) 0% APR for 12–18 months, (b) low-interest loans up to 120 months, and (c) deferred payments for 90 days. Credit approval usually takes less than 10 minutes, and there are no prepayment penalties, so you can pay the balance off early without extra fees.

HEP Heat and Air
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(423) 228-7742