- HEP Heat and Air
- Medical-grade Filtration

Medical-grade Filtration
Medical-grade Filtration | Ventilation and Air Quality | Heating and Air Conditioning | Gatlinburg
Imagine breathing the crisp, pine-scented air of the Smokies—inside your own home. HEP’s medical-grade filtration systems combine advanced HEPA media with UV-C purification to capture microscopic allergens, neutralize odors, and reduce airborne viruses before they ever reach your lungs. Our certified HVAC technicians tailor each installation to Gatlinburg’s unique mountain climate, optimizing airflow so your heating and cooling run quieter, cleaner, and more energy-efficient than ever.
From cozy cabins to bustling downtown storefronts, we elevate ventilation and air quality with smart sensors that adjust in real time, removing smoke from wood-burning fireplaces and keeping humidity in the healthy zone all year. Backed by 24/7 emergency service, transparent pricing, and a 100% satisfaction guarantee, HEP delivers the fresh-air peace of mind your family—and your guests—deserve.
FAQs
What qualifies a filtration system as “medical-grade,” and why is that important in Gatlinburg?
A medical-grade filtration system uses HEPA or MERV-13 to MERV-16 filters that capture at least 99.97 % of particles down to 0.3 microns—the size range that includes pollen, mold spores, bacteria, and many viruses. In Gatlinburg, where seasonal humidity encourages mold growth and spring pollen counts are high, this level of filtration can dramatically reduce airborne contaminants, protecting residents, guests, and employees from respiratory irritation and infection.
How effective are medical-grade filters at removing allergens, viruses, and wildfire or wood-smoke particles?
• Allergens: HEPA and MERV-13+ filters trap more than 90 % of ragweed, grass, and tree pollen common in the Smoky Mountains. • Viruses: While no filter can promise a 100 % virus-free environment, HEPA captures most virus-laden droplets and aerosols; pairing it with UV-C lights in the HVAC plenum raises removal/neutralization rates above 99 %. • Smoke & PM2.5: During regional wildfires or heavy fireplace use, medical-grade filters remove fine particulates (PM2.5) that ordinary pleated filters let pass, lowering indoor particle counts by up to 10-fold according to EPA test data.
Will installing a medical-grade filtration system raise my energy bills?
Upgrading to dense filters does add airflow resistance, but modern variable-speed blowers and properly sized ductwork keep the increase modest—typically 3 – 7 % for a residential system and up to 10 % for a small commercial system. Energy costs can actually drop if the upgrade includes a new high-efficiency ECM blower motor. Our technicians perform a static-pressure test to make sure your system runs within manufacturer specs before finalizing the installation.
Can my existing HVAC equipment be retrofitted, or do I need a brand-new system?
Most Gatlinburg homes and hospitality venues can be retrofitted. We measure duct size, blower capacity, and available cabinet space. If the blower can overcome an added 0.25–0.35 inches of water-column pressure, we install a sealed filter rack or external HEPA bypass cabinet. Only older units with undersized blowers or very restrictive ductwork require full replacement. A site visit and load calculation confirm the best path forward.
How often do I need to replace medical-grade filters and what maintenance is involved?
In Gatlinburg’s humid, pollen-rich climate, HEPA cartridges should be replaced every 6 – 12 months and MERV-13 or 14 media every 3 – 6 months, depending on run time and occupancy. Maintenance includes: 1. Visual inspection each season for dirt loading or moisture. 2. Sealing test to ensure no air bypasses the frame. 3. Annual cleaning or replacement of any UV-C lamps. Our maintenance plans track dates and alert you when service is due, protecting warranty coverage and indoor air quality.
Does better indoor air quality really help people with allergies, asthma, or COPD?
Yes. Clinical studies show that reducing indoor particulate matter (PM2.5) and bio-aerosols lowers asthma attacks by 30 – 60 % and reduces allergy symptoms such as sneezing and itchy eyes. For COPD patients, lower particle exposure correlates with fewer exacerbations and hospital visits. Guests in Gatlinburg cabins also report better sleep and less smoke odor. Improving IAQ complements, but doesn’t replace, medical treatment: always follow your healthcare provider’s guidance.