Heating And Air
Heating And Air | Heating and Air Conditioning | Gatlinburg
Nestled in the ever-changing climate of Gatlinburg, HEP keeps cabins, condos, and cozy mountain homes perfectly comfortable year-round. Our certified technicians arrive on time, diagnose fast, and treat every system as if it were their own—whether you need a late-night furnace fix after a sudden temperature drop or a precision A/C tune-up before summer’s heat sets in. Homeowners trust us for honest advice, transparent pricing, and workmanship that stands up to the Smokies’ unique demands.
From energy-efficient upgrades and complete system installations to 24/7 emergency repairs, HEP is your one-stop solution for heating and air conditioning peace of mind. Call today and feel the difference that hometown service, cutting-edge training, and a passion for customer care can make in your Gatlinburg home.
FAQs
What heating and air-conditioning services do you provide in Gatlinburg?
We handle the full HVAC life cycle for both residential and light-commercial customers in Gatlinburg and surrounding Smoky Mountain communities. Our certified technicians offer new system design and installation, seasonal tune-ups, precision repairs, indoor-air-quality products, ductwork cleaning and sealing, thermostat upgrades, and complete system replacements. Every job is backed by written estimates, manufacturer warranties, and our 100 % satisfaction guarantee.
How often should I have my furnace or air-conditioner serviced?
Because Gatlinburg experiences humid summers and chilly winters, we recommend two preventative maintenance visits per year—one in early spring for your cooling system and one in early fall for your heating system. Regular inspections include cleaning coils and burners, checking refrigerant levels, tightening electrical connections, lubricating moving parts, and testing safety controls. Routine service can extend equipment life, cut energy costs by up to 20 %, and keep most manufacturer warranties valid.
Which HVAC brands do you install or repair?
Our team is factory-trained to service all major brands, including Trane, Carrier, Lennox, Rheem, Goodman, York, and Daikin. We are an authorized dealer for Trane and Goodman, giving you access to genuine parts, exclusive rebates, and extended warranty options. If you have a less common brand, we can still source OEM or high-quality aftermarket parts quickly through our regional supply network.
Do you offer 24/7 emergency HVAC repair in Gatlinburg?
Yes. Heating or cooling failures rarely happen at convenient times, so our technicians are on call 24 hours a day, 365 days a year—including holidays and snow-days common in the mountains. When you call, a live dispatcher will schedule the closest available technician, who arrives in a fully stocked service van to restore your comfort fast. We never charge overtime rates for weekend or nighttime calls.
How can I make my home’s HVAC system more energy-efficient and lower utility bills?
Start with a professional load calculation and duct inspection to ensure your system is properly sized and your air distribution is leak-free. Upgrading to a high-efficiency heat pump or variable-speed furnace can cut energy consumption by 30–50 %. Smart thermostats, zoning dampers, and regular filter changes also reduce operating costs. Our comfort consultants provide a free in-home assessment and will calculate projected savings for each option.
Are rebates, tax credits, or financing available for new HVAC installations?
Absolutely. Residents in Sevier County can qualify for federal tax credits of up to $2,000 on ENERGY STAR-certified heat pumps and up to $600 on high-efficiency furnaces or AC units under the Inflation Reduction Act. Tennessee Valley Authority (TVA) also offers EnergyRight rebates, and many utility companies have seasonal incentive programs. We partner with several lenders to provide 0 % APR financing for 12–18 months or low-interest plans up to 10 years, making a new system affordable for virtually any budget.