- HEP Heat and Air
- Precision Tune-ups

Precision Tune-ups
Precision Tune-ups | Heating and Air Conditioning | Gatlinburg
Nestled in the heart of Gatlinburg, HEP’s precision tune-ups keep your heating and air conditioning system running like a dream through every smoky-mountain season. Our certified technicians don’t just give your equipment a quick glance—they perform an in-depth, 18-point inspection, clean vital components, calibrate thermostats, and tighten every connection so you enjoy whisper-quiet comfort, lower energy bills, and fewer surprise breakdowns.
From sunrise hikes to crisp winter nights, you can count on HEP to catch small issues before they become big, expensive problems. Schedule your precision tune-up today and feel the difference a perfectly tuned system makes—backed by friendly local pros who show up on time, respect your home, and stand behind every service with a satisfaction guarantee.
FAQs
What exactly is a precision tune-up for my heating and air conditioning system?
A precision tune-up is a comprehensive, step-by-step inspection, cleaning, calibration, and safety check performed on your furnace and air conditioner (or heat pump). Unlike a quick seasonal “check-up,” our technicians use manufacturer-approved procedures and digital diagnostic tools to verify that every major component—from refrigerant charge and airflow to burner efficiency and electrical connections—is operating at factory specs. The goal is to restore peak performance, prevent unexpected breakdowns, and document the system’s health for your records.
How often should I schedule a precision tune-up in Gatlinburg’s climate?
Because Gatlinburg experiences humid summers, cold mountain winters, and heavy pollen in spring and fall, we recommend two precision tune-ups per year: one in early spring for the cooling side of your system, and another in early fall for the heating side. This timing allows us to prepare the equipment just before each high-demand season, ensuring dependable comfort, maximum efficiency, and a valid manufacturer’s warranty.
What services are included in your precision tune-up?
While the exact checklist varies by equipment type, a typical tune-up includes: • Full system performance test and temperature-rise/temperature-split readings • Refrigerant level verification and adjustment • Deep cleaning of condenser and evaporator coils • Inspection and tightening of all electrical connections • Calibration of thermostats and safety/limit controls • Combustion analysis for gas furnaces (burner, ignition, heat exchanger) • Lubrication of moving parts and blower alignment • Airflow measurement and filter assessment/replacement • Drain line clearing and pan treatment to prevent water damage • Written report with recommendations and digital photos.
How can a tune-up actually save me money?
1) Lower utility bills: Cleaning coils and correcting refrigerant charge alone can improve system efficiency by 10–20 %. 2) Fewer repairs: Technicians spot worn capacitors, frayed wires, or small refrigerant leaks before they turn into costly emergency calls. 3) Longer equipment life: Well-maintained systems typically last 3–5 years longer than neglected ones. 4) Warranty protection: Most manufacturers require documented annual maintenance to keep parts coverage valid—saving you the full cost of replacement components if a failure occurs.
Does a precision tune-up keep my manufacturer’s or extended warranty intact?
Yes. Nearly all HVAC manufacturers specify that the homeowner must provide proof of annual professional maintenance to maintain warranty coverage on critical components such as compressors, heat exchangers, and control boards. After each tune-up, we provide a digital, time-stamped maintenance record that you can submit for warranty claims should the need arise.
How long will the appointment take, and do I need to be home?
A single-system precision tune-up typically takes 60–90 minutes; homes with both a furnace and an air conditioner/heat pump may take up to two hours. While we prefer someone 18 years or older to be home so we can review findings and obtain approval for any minor parts replacements, we can accommodate absentee service with prior arrangements (e.g., lockbox, remote payment). Afterward you’ll receive a full inspection report, photos, and any recommendations by email or text.