Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Georgetown
When the Georgetown sunshine turns up the heat, homeowners turn to HEP’s certified technicians for precision air conditioning care that keeps every room crisp and comfortable. Our team is rigorously trained, background-checked, and equipped with the latest diagnostic tools, so whether you need a fast repair, a system tune-up, or a full replacement, you’ll get honest advice and workmanship that stands the test of Texas summers.
From the moment you call, we treat your schedule and your home with respect—arriving on time, protecting your floors, and explaining every option in plain English before any work begins. Up-front pricing, 24/7 emergency service, and industry-leading warranties mean you can relax and enjoy the cool air while we handle the rest. For dependable, local expertise in air conditioning, HEP is just one quick call away.
FAQs
What air-conditioning services do your certified technicians offer in Georgetown?
Our team provides a complete range of residential and light-commercial AC services, including precision diagnostics, 24/7 emergency repair, seasonal tune-ups, refrigerant leak detection, thermostat upgrades, indoor-air-quality add-ons, and full system replacement or new installation. Because every technician is NATE-certified and factory-trained, we can service all major brands, honor manufacturer warranties, and follow local Georgetown permitting requirements.
How often should I schedule preventive maintenance for my air conditioner?
For Georgetown’s hot, humid summers, we recommend professional maintenance once a year—preferably in early spring—so your system is clean, calibrated, and ready before peak cooling season. During a tune-up we inspect electrical components, test capacitors, tighten connections, clean coils and condensate drains, check refrigerant charge, lubricate moving parts, and verify airflow and thermostat operation. Regular maintenance can cut energy costs up to 15 %, reduce breakdowns, keep your warranty valid, and extend equipment life.
What warning signs indicate my AC needs repair?
Call for service if you notice: weak airflow from vents, warm air when the thermostat is set to cool, frequent cycling or short-cycling, unexplained spikes in your utility bill, water or refrigerant leaks around the indoor unit, unusual noises (grinding, squealing, banging), musty or burning odors, or ice on the outdoor condenser lines. Addressing these issues quickly prevents more expensive damage and keeps your home comfortable during Georgetown’s 90 °F+ days.
Are your technicians licensed, insured, and certified?
Yes. All of our HVAC professionals hold Texas Department of Licensing & Regulation (TDLR) air-conditioning and refrigeration licenses, carry full liability and workers’ compensation insurance, and maintain North American Technician Excellence (NATE) certification. Many also complete manufacturer-specific training for brands such as Trane, Carrier, Lennox, and Daikin. This ensures you receive code-compliant workmanship, accurate diagnostics, and manufacturer-approved repairs or installations.
Do you install high-efficiency systems and help with rebates or financing?
Absolutely. We offer ENERGY STAR®-rated heat pumps, variable-speed condensers, and inverter mini-splits that can lower cooling costs by 30–50 % compared to older 10-SEER units. Our staff can size the equipment using Manual J load calculations, explain SEER2 ratings, and process available utility rebates from Georgetown Utility Systems or federal tax credits under the Inflation Reduction Act. We also partner with lenders to provide low-interest financing options so you can upgrade without stressing your budget.
What should I expect on the day of an AC installation?
Our crew will arrive within the scheduled two-hour window, lay down protective floor coverings, and review the work plan with you. We’ll carefully remove and recycle the old equipment, install the new condenser, air handler, and thermostat, braze and evacuate refrigerant lines to factory specifications, balance the ductwork, and perform a full startup checklist. Before leaving, we demonstrate system operation, register your warranty, provide maintenance tips, and clean the job site. A typical replacement takes 4–8 hours, and we haul away all debris so you’re left with nothing but cool, reliable comfort.