Emergency Refrigerant Service
Emergency Refrigerant Service | Air Conditioning | Heating and Air Conditioning | Georgetown
When the Texas heat presses in and your home’s air conditioning sputters or stalls, HEP’s emergency refrigerant service is on call day or night to bring the cool back to Georgetown. Our certified technicians arrive fast, armed with precision leak-detection tools and fully stocked vans so they can recharge, repair, or replace critical components on the spot. From sudden refrigerant loss to frozen coils and warm-air blowers, we restore comfort with transparent pricing and a satisfaction guarantee, letting you relax while we handle the hard work.
Locally owned and rooted in the community, HEP understands how quickly a minor cooling hiccup can turn into a major headache. That’s why we prioritize rapid response times, clear communication, and meticulous safety checks on every visit. Whether you live near the Square or out by Lake Georgetown, one call connects you to trusted pros who care as much about your family’s comfort as you do. Stay chill—HEP keeps Georgetown cool.
FAQs
What counts as an emergency refrigerant service and when should I call?
An emergency refrigerant service is needed any time your air conditioner has lost enough refrigerant that it can no longer cool properly or risks damaging the compressor. Typical red-flag situations include warm air coming from the vents, ice forming on the indoor or outdoor coils, hissing or bubbling sounds near the line set, or a sudden spike in energy bills. If you notice any of these symptoms, or if the temperature in your Georgetown home or business is rising to unsafe levels, call us immediately—day or night.
How fast can your technicians reach my property in Georgetown?
Because we staff on-call technicians 24/7 and keep fully stocked service vehicles in the Georgetown area, our average arrival time is 60 minutes or less within city limits. For nearby communities just outside Georgetown we strive for a 90-minute window. When you place an emergency call we dispatch the closest available technician and provide text or phone updates so you know exactly when help is coming.
What are the most common signs of a refrigerant leak in my air conditioner?
1. Warm or barely cool air from the supply vents. 2. Longer cooling cycles or the system running non-stop. 3. Ice buildup on the evaporator coil, refrigerant lines, or outdoor unit. 4. A hissing or gurgling sound, usually where copper lines enter the indoor coil or at the service valves. 5. Excess humidity indoors despite the unit running. 6. Oily residue on refrigerant lines or around service ports. If you observe one or more of these issues, shut the system off and call for service to prevent compressor damage.
Is it safe to keep running my AC if I suspect it is low on refrigerant?
No. Operating an air conditioner that is low on refrigerant can overheat the compressor, cause the evaporator coil to freeze, flood your condensate pan, and waste large amounts of electricity. The longer the unit runs in this condition, the higher the risk of a major mechanical failure—turn the system off and schedule emergency service as soon as possible.
What does your emergency refrigerant repair process involve and how long does it take?
1. System evaluation: We measure refrigerant pressures, inspect coils, and listen for leak indicators (≈15 min). 2. Leak detection: Using electronic or UV dye methods, we pinpoint and expose the leak (15-45 min depending on accessibility). 3. Repair: We braze, replace, or reseal the leaking component, then pressure-test the system with dry nitrogen (30-60 min). 4. Evacuation: A deep vacuum removes moisture and non-condensables (20-40 min). 5. Recharge: We weigh in the manufacturer-specified refrigerant charge and verify superheat/sub-cool values (10-20 min). 6. System test and cleanup: We confirm proper cooling, verify no further leaks, and leave the area tidy (10-15 min). Overall, most emergency refrigerant calls are resolved in 1½–3 hours, but severe leaks or hard-to-reach coils can extend that timeline.
Do you provide warranties or guarantees on emergency refrigerant service, and how can I prevent future leaks?
Yes. All emergency refrigerant repairs include a 1-year labor warranty plus the manufacturer’s warranty on any replacement parts. We also guarantee that the specific leak we repair will remain sealed for at least 12 months or we’ll fix it at no charge. To prevent future leaks, schedule annual maintenance, keep filters clean, clear debris around the outdoor unit, and have our technicians perform a seasonal refrigerant level check and coil cleaning. These simple steps greatly reduce stress on the copper lines and help detect small leaks before they become emergencies.