- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Georgetown
When Georgetown’s temperatures dip, you don’t have time to wonder whether your furnace will make it through the night. HEP’s certified technicians arrive swiftly with fully stocked trucks, ready to deliver precise, code-compliant heat repair that restores warmth to your home without delay. From aging gas furnaces to the latest high-efficiency heat pumps, our team combines factory training with hometown courtesy, explaining every option so you can make confident decisions.
We inspect, diagnose, and fix the root cause—never settling for temporary band-aids—while respecting your schedule, your budget, and your space. Backed by transparent pricing, 24/7 emergency service, and a satisfaction guarantee, HEP keeps Georgetown families comfortable all season long. One call and the heat is on; that’s the HEP promise.
FAQs
What are common signs that my heating system needs professional repair?
Watch for uneven temperatures between rooms, unusual noises (grinding, banging, or squealing), frequent cycling on and off, a sudden spike in energy bills, or the system blowing cool air. In Georgetown’s cooler months, these issues can quickly turn into a no-heat emergency, so call our certified technicians as soon as you notice something isn’t right.
How quickly can your certified technicians reach my home in Georgetown for heat repair?
We provide same-day service for calls placed before 3:00 PM and 24/7 emergency response after hours. Because our technicians are dispatched from within Williamson County, most customers in Georgetown, Serenada, and Sun City see a technician at their door within 2–3 hours of scheduling.
What does a typical heat repair visit include and how long will it take?
Your technician starts with a safety inspection of the heat exchanger, gas line (if applicable), and electrical components. We then run diagnostics to identify error codes, measure airflow, and check combustion or heat pump pressures. Minor repairs—such as replacing a faulty igniter, capacitor, or thermostat—are usually completed in 60–90 minutes. Larger fixes like blower motor replacement may take 2–4 hours, and we stock most common parts on our truck to avoid delays.
How much will heat repair cost, and do you offer upfront pricing?
Our service call and diagnostic fee is $89, which is waived if you authorize the repair. After diagnostics, your technician provides a written, flat-rate quote that includes parts, labor, and tax—so you know the total before any work begins. Typical Georgetown repairs range from $150 for a flame sensor cleaning to $1,200 for a variable-speed blower motor replacement. We also offer financing options on repairs over $500.
Which heating systems do you service and are your technicians certified?
All of our technicians hold NATE (North American Technician Excellence) certification and are factory-trained on major brands like Trane, Lennox, Carrier, Rheem, Goodman, Bryant, and Daikin. We repair gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and dual-fuel hybrid systems commonly found in Georgetown homes.
How can I prevent future heating breakdowns?
Schedule biannual maintenance—once in the fall for heating and once in the spring for cooling. During a tune-up we clean burners, replace filters, lubricate moving parts, test safety controls, and calibrate the thermostat. Consistent maintenance can reduce winter breakdowns by up to 80 % and lower energy costs by 10–15 % in our Central Texas climate.