NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Georgetown
When Georgetown’s weather flips from muggy summer afternoons to chilly Bluegrass mornings, HEP’s NATE-certified technicians keep your home perfectly balanced. Our team combines rigorous training with genuine hometown courtesy, arriving on time, explaining every option, and treating your space as carefully as our own. From precise load calculations to meticulous duct inspections, we make sure the system you have—or the one you’re about to install—delivers maximum comfort and efficiency.
If your aging unit is struggling to keep up, an HVAC unit replacement can quickly turn escalating repair bills into energy savings you feel every month. We’ll size and install a modern, high-efficiency system tailored to your square footage and budget, haul away the old equipment, and back the job with solid warranties and our 100% satisfaction promise. Ready to breathe easier? Call HEP today and see why neighbors across Georgetown trust us to raise the standard for indoor comfort.
FAQs
Why should I choose NATE-certified technicians for my HVAC unit replacement in Georgetown?
NATE (North American Technician Excellence) certification is the industry’s most respected credential. Choosing NATE-certified technicians means your replacement will be handled by professionals who have passed rigorous exams on real-world HVAC knowledge. In practical terms, that results in correct sizing and installation, fewer callbacks, better energy efficiency, and longer equipment life—especially important in Georgetown’s hot, humid summers and occasional winter freezes.
How do I know it’s time to replace rather than repair my current heating and cooling system?
Consider replacement if your unit is 10–15 years old, requires frequent repairs, or struggles to maintain comfort. Rising utility bills, uneven temperatures, excessive noise, or the use of R-22 (now phased out) are additional red flags. A NATE-certified tech can perform a load calculation and cost-benefit analysis to show whether continued repairs make financial sense compared with upgrading to a modern, higher-SEER system.
What does the HVAC replacement process involve when you service my Georgetown home?
1) In-home consultation with a NATE-certified specialist, including heat-gain/heat-loss calculations. 2) Written proposal outlining equipment options, efficiency ratings, warranties, and total investment. 3) Permit filing with the City of Georgetown (required for most replacements). 4) Safe removal and recycling of the old unit. 5) Installation of new equipment, new pad or stand, updated refrigerant lines, and code-compliant electrical/discharge connections. 6) Post-installation commissioning: airflow balancing, refrigerant charge verification, and smart thermostat setup. 7) Final walkthrough where we show you maintenance points and register warranties.
How long does an HVAC replacement typically take, and will I be without heating or cooling during the process?
Most standard residential change-outs in Georgetown can be completed in one day. Complex jobs—such as relocating equipment, adding zoning, or modifying ductwork—may take two. You will be without heating or cooling only during the actual swap-out window (usually 4–6 hours). We schedule replacements during milder weather when possible and can provide temporary cooling or heating solutions if needed.
Are there rebates or financing options available for a new high-efficiency system?
Yes. Georgetown utility companies periodically offer rebates for ENERGY STAR® and high-SEER equipment. In 2024, rebates range from $200–$1,000 depending on efficiency and tonnage. Federal tax credits under the Inflation Reduction Act can cover up to 30% of costs (capped at $2,000) for qualifying heat pumps. Our team handles the paperwork and can bundle rebates with 0% APR short-term or low-interest long-term financing, subject to credit approval, so you can upgrade without a large upfront payment.
What kind of warranty and post-installation support do you provide?
Most major manufacturers offer 10-year parts coverage when the system is registered within 60 days; some add a 10- to 12-year compressor warranty. Our company includes a 2-year labor warranty on top of the manufacturer’s coverage. You’ll also receive a complimentary first-year maintenance visit. Extended labor warranties up to 10 years and priority service plans are available for additional peace of mind. Because we install to NATE standards, warranty calls are rare, but if they arise, our locally based technicians are on call 24/7.