Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Georgetown

Whether your Georgetown home still relies on a manual dial or you’ve noticed uneven temperatures from room to room, the pros at HEP’s Certified Technicians Heating and Air Conditioning make modern comfort simple. Our team installs smart, Wi-Fi enabled controls that learn your schedule, balance humidity, and slash energy waste—often paying for themselves in a single season. We handle everything, from helping you choose the perfect model to integrating it with existing HVAC equipment, so you can monitor and adjust temps from anywhere with a tap.

Customers love that we arrive on time, explain every option in plain language, and leave your space spotless. With local know-how and factory training, we guarantee seamless thermostat upgrades that bring precision, convenience, and lower utility bills to Georgetown households year-round. Schedule today to feel the difference tomorrow.

FAQs

Why should I upgrade my old thermostat?

Replacing a manual or early-generation programmable thermostat with a modern smart model provides tighter temperature control, energy savings of up to 10-20 %, and the convenience of remote access. New thermostats learn your schedule, adjust automatically for Georgetown’s variable weather, send maintenance alerts, and qualify for utility rebates. They also protect your HVAC equipment by running shorter, more efficient cycles that reduce wear and tear.

What types of thermostats do your Georgetown technicians install, and how do I know which one fits my system?

We install the full range of ENERGY STAR® certified thermostats—basic 7-day programmable units, Wi-Fi–enabled smart thermostats, and advanced communicating models for variable-speed equipment. During a free on-site assessment, our certified technician checks your furnace, heat pump, or dual-fuel setup, confirms the number of heating/cooling stages, and inspects the control wiring. We then recommend models that are 100 % compatible and demonstrate their features before you decide.

How does the installation process work and how long does it take?

After you approve the quote, we schedule a convenient time. On installation day we shut off power, remove the old thermostat, label and verify each wire, install a new C-wire if needed, mount and level the new base plate, connect wiring, restore power, and update system settings. We test heating, cooling, fan, and any auxiliary stages, then walk you through the mobile app. Most upgrades take 60–90 minutes, and your HVAC is offline for only 10–15 minutes.

Can a smart thermostat really lower my energy bills in Georgetown’s climate?

Yes. Georgetown experiences hot, humid summers and cool winters, so HVAC typically accounts for 40–50 % of home energy use. Smart thermostats use geofencing, learning algorithms, local weather data, and occupancy sensors to trim run-time when no one is home and pre-condition just before you return. National studies show average savings of $131–$180 a year; in Central Texas we often see 10-20 % reductions on both electric and gas bills.

Will I be able to control my new thermostat remotely or integrate it with voice assistants?

Absolutely. All of the smart thermostats we install come with free iOS and Android apps that let you change temperature, view energy reports, and receive alerts from anywhere you have internet. We’ll link the thermostat to your home Wi-Fi and walk you through pairing it with Amazon Alexa, Google Home, or Apple HomeKit so you can use voice commands or automations across your other smart devices.

Are there rebates, warranties, or ongoing maintenance requirements?

Georgetown Utility Systems and some statewide programs offer rebates—usually $25–$100—when a qualified smart thermostat is installed by a licensed HVAC contractor. Manufacturers provide 2- to 5-year parts warranties, and we add a 1-year labor warranty plus free remote support for the first 12 months. The thermostat will update its own firmware, but we recommend an annual HVAC check-up to verify sensors and wiring, ensuring peak accuracy and efficiency year after year.

HEP Heat and Air
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(423) 228-7742