- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Georgetown
When Georgetown homes and businesses want cleaner, fresher air, they turn to HEP’s certified technicians in heating and air conditioning. We inspect ductwork, install smart ventilators, and fine-tune HVAC systems so every room feels consistently comfortable. From balancing humidity on muggy Hill Country afternoons to sealing leaky returns that waste energy, our team delivers solutions that make breathing easier and utility bills lighter.
Because indoor air can be up to five times more polluted than outdoor air, our pros focus on proven strategies that boost ventilation and air quality. HEPA-grade filtration, ultraviolet purification, and routine maintenance plans all work together to remove allergens, odors, and airborne pathogens—so you can relax, work, and sleep in a space that truly supports your health.
FAQs
Why should I trust certified technicians with my heating and air-conditioning system?
Certification—such as TSSA, NATE, or manufacturer factory-training—proves a technician has passed rigorous written and hands-on exams, keeps up with annual continuing education, and follows provincial safety codes. Certified techs protect your equipment warranty, diagnose problems faster, perform repairs to specification, and issue the documentation required for insurance or home-resale in Georgetown. Ultimately, you get safer operation, lower utility bills, and longer equipment life.
What ventilation and indoor air-quality services do you provide in Georgetown?
We install, repair, and maintain heat-recovery ventilators (HRVs), energy-recovery ventilators (ERVs), whole-home humidifiers/dehumidifiers, HEPA and media filtration cabinets, UV-C germicidal lights, and smart thermostats with IAQ monitoring. Our team also performs duct cleaning, duct sealing, and airflow balancing to ensure each room receives the right amount of conditioned, fresh air.
How often should my HVAC system be inspected or tuned up?
For most Georgetown homes we recommend two professional tune-ups per year: a cooling inspection in early spring and a heating inspection in early fall. During each visit we clean coils, tighten electrical connections, check refrigerant or gas pressures, test safety controls, and replace or wash filters. Regular maintenance keeps efficiency up to 95 %, prevents surprise breakdowns, and sustains manufacturer warranties that typically require documented annual service.
What are the best ways to improve indoor air quality in my home?
Start with high-quality filtration—upgrade to a MERV-11 or better filter and change it every 60–90 days. Add balanced ventilation with an HRV/ERV to exhaust stale air and bring in filtered outdoor air year-round. Control humidity between 30 – 50 % with a whole-home humidifier in winter and dehumidifier in summer to inhibit mould. Seal and clean ducts to remove dust reservoirs, and consider UV-C lights or electronic air cleaners to neutralize bacteria, viruses, and VOCs. A certified technician can test your home’s IAQ and tailor a package that fits your needs and budget.
Do you offer 24/7 emergency heating and cooling repairs in Georgetown?
Yes. Our certified technicians are on call nights, weekends, and holidays. When you call our emergency line, a live dispatcher triages the situation and sends the nearest fully stocked service vehicle—usually arriving within two hours inside town limits. We carry most common OEM parts, provide upfront flat-rate pricing even after hours, and guarantee repairs for one year.
Are there rebates or incentives for upgrading to energy-efficient HVAC equipment in Georgetown?
Absolutely. Georgetown homeowners can tap into the Enbridge Home Efficiency Rebate Plus program for heat pumps and high-efficiency furnaces, federal Greener Homes grants of up to $5,000 for qualifying heat pumps, and up to $600 toward an EnerGuide audit. Manufacturers often add seasonal rebates ($250–$1,200), and we handle all paperwork, including permit applications and post-installation verification, so you receive every dollar you’re entitled to.