- HEP Heat and Air
- Emergency Repair

Emergency Repair
Emergency Repair | Heat Repair | Heating and Air Conditioning | Grandview
When your furnace quits on the coldest Grandview night, HEP’s certified technicians are on-call, fully stocked, and ready to move. One quick call dispatches a friendly pro who can diagnose strange noises, uneven temperatures, or a total system shutdown, then restore warm airflow with precision parts and transparent pricing. Because we specialize in emergency heat repair, you won’t be left bundling up while waiting for “business hours”; we arrive fast, explain every option, and back our work with a satisfaction guarantee.
Homeowners choose HEP for more than our red-hot response times. We respect your space—wearing booties, laying down protective mats, and cleaning up so thoroughly you’ll only remember the comfort. From older gas furnaces to modern heat pumps, we chase down the root cause, optimize efficiency, and help prevent future breakdowns with honest advice. Count on the local team that treats you like family and keeps Grandview cozy all winter long.
FAQs
What qualifies as a heating emergency and how quickly can you arrive in Grandview?
A heating emergency is any situation where your furnace, heat pump, or boiler stops producing heat, emits dangerous odors (like burning plastic or gas), trips the breaker repeatedly, or makes loud, unsettling noises that indicate a potential safety hazard. Because indoor temperatures can drop rapidly—especially overnight—loss of heat can threaten pipes, pets, and personal health. Our on-call team is available 24/7/365. In most Grandview neighborhoods we can dispatch a certified technician within 60–90 minutes, even on weekends and holidays.
Do you service all furnace and heat-pump brands?
Yes. Our technicians are factory-trained to diagnose and repair every major brand sold in the Midwest, including Trane, Lennox, Carrier, Goodman, Rheem, Bryant, York, and Mitsubishi Electric. We also carry a broad inventory of universal parts on our service vehicles, allowing us to complete 80% of emergency repairs during the first visit.
What should I do while waiting for the technician during a no-heat situation?
1) Turn off the system at the thermostat to prevent further damage. 2) Check the breaker panel and reset any tripped breakers once only; if it trips again, leave it off. 3) Make sure your gas supply valve is fully open if you use natural gas. 4) Close blinds and curtains to retain heat and place towels at door bottoms to reduce drafts. 5) Use space heaters safely—keep them three feet from combustibles and never leave them unattended. 6) Gather any recent maintenance records; providing them helps our technician diagnose faster.
How much does emergency heating repair typically cost?
Emergency service has two components: an after-hours diagnostic fee and the cost of the actual repair. Our diagnostic fee in Grandview is $129 on weeknights and $149 on weekends/holidays. Once we find the problem, you’ll receive a flat-rate quote for parts and labor before work begins—no surprise charges. Common fixes such as ignitor or flame-sensor replacement range from $150–$350, whereas major repairs like blower motor or heat-exchanger replacement can run $450–$1,200. We accept cash, credit, and financing on repairs over $500.
Are your technicians licensed and insured to work in Grandview, MO?
Absolutely. Every technician holds a current Missouri mechanical license, carries EPA Section 608 refrigerant certification, and undergoes annual background and drug screening. Our company maintains full liability and workers’ compensation insurance, exceeding the coverage levels required by Grandview municipal code, so you’re protected in the unlikely event of on-site damage or injury.
Can emergency repairs help me avoid a full system replacement?
Often, yes. Addressing issues promptly prevents cascading failures—such as a clogged filter causing overheating, which can crack a heat exchanger. By restoring proper airflow or replacing a failing component early, we can extend the life of your equipment by several years. After the repair, we’ll provide a health assessment of your system, outlining any upcoming concerns and offering maintenance tips to maximize efficiency and delay the need for replacement.