- HEP Heat and Air
- Peace-of-Mind Guarantee

Peace-of-Mind Guarantee
Peace-of-Mind Guarantee | HVAC Unit Replacement | Heating and Air Conditioning | Grandview
When your comfort system calls it quits, HEP turns stress into relief with our peace-of-mind guarantee. Grandview homeowners count on our certified technicians for prompt, code-compliant HVAC unit replacement that’s backed by clear, upfront pricing and a no-risk satisfaction pledge. From meticulous load calculations to spotless post-install cleanup, we handle every detail so you can get back to enjoying perfectly balanced temps—without the surprise headaches.
Choose from high-efficiency models tailored to your home, and rest easy knowing our guarantee covers parts, labor, and follow-up inspections. Flexible financing, 24/7 emergency support, and energy-saving guidance all come standard, making HEP the easiest decision you’ll make for year-round comfort in Grandview.
FAQs
What does your Peace-of-Mind Guarantee include for an HVAC unit replacement in Grandview?
Our guarantee covers every stage of the project—from the initial load calculation and permitting to post-installation inspections. You receive: (1) a written, upfront price that never changes; (2) a lifetime workmanship warranty, so any labor-related issues are corrected at no cost; (3) a manufacturer parts warranty registered on your behalf; and (4) a 100-percent satisfaction promise—if you’re not completely happy within the first year, we’ll make it right or remove the system and refund your money.
How long will it take to replace my heating and air conditioning system?
Most residential change-outs in Grandview are completed in a single day. We arrive with all equipment, protect your home with floor coverings, safely remove and recycle the old unit, install the new system, pressure-test and evacuate the refrigerant lines, and perform a start-up calibration. After a final quality inspection and homeowner walk-through, we haul away all debris. Larger homes or add-on items such as duct upgrades may extend the job to two days, but you’ll know the schedule in advance.
Do you offer financing for HVAC replacement?
Yes. Through our local banking partners and national finance programs, we provide multiple low-interest and zero-interest options, including 6-, 12-, and 18-month “same as cash” plans and longer-term loans up to 120 months. Approvals typically take less than 10 minutes, require minimal paperwork, and have no pre-payment penalties. Our comfort consultant will walk you through the choices during your free estimate.
Will a new HVAC system really lower my utility bills?
Absolutely. Today’s high-efficiency heat pumps, air conditioners, and furnaces can cut heating and cooling costs by 20–50 percent compared to equipment installed 10–15 years ago. We perform a Manual J load calculation to size the unit correctly, seal and balance the ductwork, and program the thermostat for optimal performance. You’ll receive an estimated annual energy-savings report before you decide.
What kind of maintenance is required after replacement, and is any of it included?
Every HVAC manufacturer requires professional maintenance to keep warranties intact. With our Peace-of-Mind Guarantee, your first year of maintenance—spring AC tune-up and fall furnace check—is free. After that, you can join our Comfort Club for discounted bi-annual service, priority scheduling, and 15 percent off any future repairs. Basic homeowner care involves changing or cleaning the air filter regularly and keeping outdoor units clear of debris.
How do I schedule a free, no-obligation estimate for HVAC replacement in Grandview?
You can call us 24/7, book online through our website, or send a quick text message. We’ll confirm an appointment window that fits your schedule (evenings and Saturdays available). A NATE-certified comfort consultant arrives on time, evaluates your current system, performs a load calculation, answers your questions, and provides written replacement options on the spot—no high-pressure tactics, ever.