- HEP Heat and Air
- Factory-trained Technicians

Factory-trained Technicians
Factory-trained Technicians | Thermostat Upgrades | Heating and Air Conditioning | Grandview
When the seasons in Grandview swing from humid summer highs to crisp winter lows, even the most reliable HVAC system can struggle—unless it has the brains to keep up. That’s where HEP’s factory-trained technicians come in. We specialize in thermostat upgrades that replace dated dials with smart, Wi-Fi–enabled controls, giving your heating and air conditioning the precision it needs to maximize comfort and minimize energy bills. Our experts program your new device, integrate it with existing equipment, and walk you through every feature, so you can adjust temperatures from the couch or halfway across Tennessee.
Because we live and work in Grandview, we know how quickly weather can change and how important a responsive system is. Whether you want adaptive scheduling, voice-activated settings, or detailed usage reports, our thermostat upgrades deliver modern convenience backed by HEP’s 100% Satisfaction Guarantee. Schedule your appointment today and experience hometown service powered by cutting-edge technology.
FAQs
Why should I consider upgrading my thermostat in Grandview?
Newer programmable and smart thermostats give you tighter control over heating and cooling schedules, remote access from a phone, energy-use reports, and learning features that automatically adjust settings to your lifestyle. With the extreme temperature swings we see in Grandview, a modern thermostat can cut energy costs by 10-20 %, reduce equipment wear, and keep indoor comfort more consistent.
Will a smart thermostat work with my current heating and air-conditioning system?
Almost always. Our factory-trained technicians begin each visit by checking the control board, voltage, common-wire availability, and staging (single-, two-, or variable-speed) of your existing furnace or heat pump. We carry adapters and add-on common-wire kits, so even older systems without a C-wire can usually accept today’s Wi-Fi and learning thermostats. If your equipment is incompatible, we’ll explain why and offer alternative controls that deliver similar benefits.
What brands or models do you recommend and install?
Because we’re factory-trained and authorized by multiple manufacturers, we work with Ecobee, Honeywell, Nest, Carrier Infinity, Lennox iComfort, and Trane ComfortLink II. Rather than pushing one brand, we match the thermostat’s capabilities—zoning, humidity management, remote sensors, voice control—to your HVAC system and budget. Every model we install is backed by the original factory warranty plus our own one-year labor guarantee.
How long does a professional thermostat upgrade take, and will my HVAC be offline?
A straightforward swap on a compatible system usually takes 45-60 minutes. If we need to pull a new C-wire or install an adapter, plan on 1½–2 hours. Your heating and cooling will be off only during the final wiring—generally less than 15 minutes—so comfort disruption is minimal. Before leaving, we connect the thermostat to your home Wi-Fi, walk you through the app, and program your initial schedules.
What kind of energy savings can I expect after installation?
According to ENERGY STAR, Grandview homeowners save an average of $100–$180 per year when switching from a manual thermostat to a properly programmed smart model. Savings arise from automatic setbacks while you’re asleep or away, geofencing that shuts off conditioning when the house is empty, and real-time weather adjustments. We’ll show you how to use energy-use reports to fine-tune settings for even greater reductions.
Do you offer financing, rebates, or utility incentives for thermostat upgrades in Grandview?
Yes. Most smart thermostats we install qualify for Evergy and Spire utility rebates ranging from $50–$100. We handle the paperwork so you don’t have to. If you’re combining the upgrade with other HVAC work, we can bundle the cost into 0 % APR financing for up to 12 months (with approved credit). Seasonal promotions from manufacturers may add additional instant discounts, which we apply at the time of purchase.