- HEP Heat and Air
- Same-day Service

Same-day Service
Same-day Service | Air Conditioning | Heating and Air Conditioning | Graysville
When the Tennessee heat stakes its claim on Graysville, you can count on HEP’s same-day service to keep your home refreshingly comfortable. Our certified technicians arrive fast, fully stocked, and ready to repair, replace, or tune up your air conditioning system before the sweat even starts. From pinpoint diagnostics to energy-saving upgrades, we handle every detail with transparent pricing and a neighborly smile—because we live and work right here, too.
Whether your unit quit on the hottest afternoon or you’re planning ahead for peak season, one call to HEP brings the peace of mind only true experts deliver. Enjoy clean indoor air, consistent temperatures, and lower utility bills backed by iron-clad warranties and 24/7 emergency support. Discover why Graysville homeowners choose HEP as their first—and last—call for reliable air conditioning solutions, all delivered the very same day.
FAQs
What does your same-day air conditioning service in Graysville include?
Our same-day service covers a comprehensive diagnostic check, on-site repairs for common issues (such as refrigerant leaks, capacitor failures, thermostat problems, and clogged condensate lines), system cleaning, and a performance test to verify proper operation. If we encounter a major part that we don’t have on the truck, we’ll source it locally the same day whenever possible, so you’re not left waiting overnight.
How quickly can a technician reach my home or business in Graysville?
Because we keep fully stocked service vehicles stationed throughout Jefferson County, a certified technician can typically arrive at any Graysville address within 60–90 minutes of your call. During peak heat waves we triage service requests based on urgency—families with very young children, elderly occupants, or medical needs are prioritized.
Do you charge extra for same-day or emergency AC repairs?
There is no hidden surcharge for same-day appointments scheduled during our normal business hours (8 a.m. –8 p.m., Monday–Saturday). After-hours, Sunday, and major holiday calls incur a modest emergency dispatch fee, which we disclose up front when you schedule so there are no surprises on your invoice.
Can you service or repair any brand or model of air conditioner?
Yes. Our NATE-certified technicians receive ongoing factory training and carry universal EPA 608 certification. We service all major residential and light-commercial brands—including Trane, Carrier, Lennox, Goodman, Rheem, York, and Daikin—as well as ductless mini-splits. We have direct vendor accounts for OEM parts to ensure your unit’s warranty remains intact.
What signs indicate I should request same-day AC repair instead of waiting?
Call us right away if you notice warm air blowing from vents, weak airflow, short cycling, unusual smells (burning, musty, or chemical odors), loud grinding or buzzing noises, water leaking around the air handler, or a sudden spike in indoor humidity. Addressing these issues quickly prevents additional damage and keeps energy bills from skyrocketing.
Do your repairs come with any warranty or satisfaction guarantee?
Absolutely. All parts we install carry a one-year manufacturer warranty, and our labor is guaranteed for 90 days. If the same problem recurs during that period, we’ll return and fix it at no additional cost. We also provide a written 100 % satisfaction guarantee: if you’re not happy with our workmanship, we’ll make it right or refund the service fee.