Emergency 24/7 Dispatch
Emergency 24/7 Dispatch | Heat Repair | Heating and Air Conditioning | Greenback
When the temperature plummets in Greenback and your furnace decides to quit, HEP’s round-the-clock team is only one call away. Our seasoned technicians arrive fast—fully stocked trucks, advanced diagnostics, and decades of know-how—to deliver precise heat repair that gets warm air flowing again before the chill sets in. From gas furnaces and heat pumps to mini-splits, we tackle every brand and model with transparent, up-front pricing, so there are no surprises when comfort is restored.
Day or night, weekends or holidays, you’ll reach a live dispatcher ready to send help immediately. We back each heat repair visit with industry-leading warranties, courteous clean-up, and a satisfaction guarantee that’s as solid as our reputation across Greenback. Trust HEP to bring the heat back—call now, and reclaim the cozy home you deserve.
FAQs
What qualifies as an HVAC emergency, and how do I know I should call your 24/7 dispatch?
Any situation that leaves you without heat in cold weather, causes electrical burning smells, tripped breakers, gas odors, loud grinding noises, or leaking water around the furnace is considered an emergency. If your family’s comfort or safety is at risk, call our Greenback-based 24/7 dispatch line immediately. A live dispatcher will walk you through a quick safety checklist and schedule the nearest on-call technician right away.
How fast can your technicians reach my home in Greenback for an emergency heat repair?
Because we keep certified technicians on rotating overnight and weekend shifts, most Greenback addresses are reached within 60–90 minutes of your call. Rural properties outside the city limits may take a bit longer, but we’ll give you a precise ETA before the technician is dispatched and send text updates while the truck is en route.
Do you service all heater brands and models, including older systems?
Yes. Our team is trained on gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and hybrid systems from every major manufacturer. We also stock common parts for units 20+ years old, so age or brand will not prevent us from restoring your heat. If a part is truly obsolete, we’ll provide safe temporary fixes and options for replacement.
What should I do while waiting for the technician to arrive?
1) Turn off the system at the thermostat and breaker if you smell gas, hear loud metallic scraping, or see sparks. 2) Open a few windows for fresh air if there is any odor of gas or smoke. 3) Keep children and pets away from the equipment. 4) Gather any warranty papers or previous service records if they are handy. 5) Have your phone nearby so you don’t miss the technician’s status calls or texts.
Are emergency heat repair rates higher than regular service calls?
There is a modest after-hours diagnostic fee that covers overtime labor and immediate parts access, but repair pricing for parts and labor is identical to our daytime rates. You’ll get a written, upfront quote before any work begins, and we honor manufacturer warranties and our own workmanship guarantee no matter what time the repair is performed.
Do your technicians carry the right parts to fix my heating system on the first visit?
Our service vans are stocked with over 500 of the most frequently used furnace and heat-pump components—igniters, blower motors, flame sensors, capacitors, control boards, and more. In 85% of emergency calls we can complete the repair during the first trip. If a specialty part is required, we place an expedited order with local suppliers and install a temporary solution whenever possible to keep your home warm until the permanent part arrives.