Air Conditioners

HEP Heat and AirAir Conditioners

Air Conditioners | HVAC Unit Replacement | Heating and Air Conditioning | Greenback

When Tennessee temperatures swing from muggy summers to frosty winters, Greenback homeowners count on HEP to keep every room perfectly comfortable. Our certified technicians are experts at pinpointing failing components, guiding you through energy-saving system upgrades, and completing HVAC unit replacement that fits your budget and lifestyle. You’ll notice the difference immediately: quieter operation, lower utility bills, and steady, reliable airflow no matter what the forecast holds.

From the first phone call to the final system check, we treat your home as if it were our own—arriving on time, protecting your floors, and explaining every option in plain language. Whether your current unit is limping along or has quit altogether, HEP stands ready with financing options, leading-edge equipment, and the area’s strongest guarantees. Discover why so many of your Greenback neighbors trust us to restore year-round comfort in a single visit.

FAQs

When should I consider replacing my HVAC unit in Greenback?

Most systems in Tennessee last 12–15 years. If your unit is in that age range, needs frequent repairs, causes uneven temperatures, or shows a sudden spike in utility bills, replacement is often more cost-effective than another major repair. A new high-efficiency system can cut energy use by 20–40 % and improve comfort during Greenback’s humid summers and chilly winters.

How do I know what size air conditioner or heat pump my Greenback home needs?

Proper sizing requires a Manual J load calculation that measures square footage, insulation levels, window efficiency, sun exposure, and occupancy. An over-sized unit short-cycles and wastes energy; an undersized unit runs constantly and never satisfies the thermostat. Our technicians perform a no-cost load study before quoting any replacement to ensure you get the right tonnage and airflow for your specific home.

How long will HVAC replacement take, and will I be without heating or cooling during the process?

Most standard replacements—removing the old equipment, setting the new condenser/air handler or furnace, connecting ductwork, refrigerant lines, and electrical—are completed in one day. Larger jobs that involve duct modifications can take 2–3 days. You will be without heating or cooling only while the old unit is disconnected, typically 3–5 hours. We schedule installations around weather forecasts to minimize discomfort.

What efficiency ratings should I look for when buying a new system in Greenback?

As of 2023, the Southeast region requires a minimum 15.0 SEER2 (Seasonal Energy Efficiency Ratio) and 8.8 HSPF2 (Heating Seasonal Performance Factor) for heat pumps. ENERGY STAR-certified systems meet or exceed these standards and may qualify for utility rebates. Look for dual-fuel or variable-speed compressors that adjust capacity to match Greenback’s changing temperatures, maximizing comfort while lowering operating costs.

Are rebates, tax credits, or financing available for HVAC replacement in Greenback?

Yes. TVA’s EnergyRight program offers up to $400 per unit for qualifying high-efficiency heat pumps. The federal Inflation Reduction Act (2023-2032) provides a 30 % tax credit—up to $2,000—for qualifying heat pumps and advanced furnaces. We partner with local lenders and utility bill-offset programs that allow payments as low as $99 per month with approved credit. Our comfort consultant will file rebate paperwork and supply tax-credit documentation for you.

How do I maintain my new HVAC system to protect the manufacturer’s warranty?

Most manufacturers require professional maintenance twice a year—once before cooling season and once before heating season. Service includes coil cleaning, refrigerant check, electrical tightening, blower inspection, and filter replacement. Keep a record of each visit; failure to document routine maintenance can void parts coverage. Enrolling in our Priority Service Plan satisfies warranty terms, extends labor coverage, and provides same-day service should an issue arise.

HEP Heat and Air
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(423) 228-7742