Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Greenback

When your home in Greenback starts feeling less like a haven and more like a hothouse or an icebox, HEP’s certified technicians are ready to step in with swift, stress-free HVAC unit replacement. We evaluate your current system, explain every option in plain English, and install high-efficiency equipment that can slash utility bills while keeping every room comfortable year-round. All work is backed by transparent pricing, industry-leading warranties, and the neighborly respect you expect from a team that lives and works right here in Blount County.

From the first phone call to the final thermostat test, our professionals treat your property as if it were their own—laying protective coverings, removing the old unit responsibly, and calibrating your new system for peak performance. Whether your aging furnace finally quit, your AC compressor costs more to run than to replace, or you simply want the energy savings of modern technology, trust HEP’s local experts for HVAC unit replacement that restores comfort fast and keeps it running for years to come.

FAQs

When should I consider replacing my HVAC system instead of repairing it?

Most systems are designed to last 10–15 years. If your unit in Greenback is near that age, needs frequent repairs, uses R-22 refrigerant, or your utility bills keep climbing despite maintenance, replacement is typically more cost-effective. A new high-efficiency system can cut energy costs by 20-40 %, deliver better comfort, and come with a full warranty, eliminating repair surprises.

What HVAC brands and system types do your certified technicians install in Greenback?

Our NATE-certified technicians are factory-trained to install all major residential and light-commercial brands, including Trane, Carrier, Lennox, Rheem, Goodman, and Mitsubishi Electric. We offer central gas furnaces, air conditioners, heat pumps, dual-fuel systems, variable-speed inverter units, and ductless mini-splits. We assess your home’s load, ductwork, and budget to recommend the right size and SEER rating for Greenback’s climate.

How long does an HVAC unit replacement take and will I be without heating or cooling?

For a standard like-for-like replacement, most jobs are completed in one working day (6–8 hours). Complex projects—such as adding new duct runs, zoning controls, or upgrading electrical service—may take 1½–2 days. We remove the old equipment, set and level the new unit, connect refrigerant and electrical lines, pressure-test, evacuate, and charge the system, then commission and balance airflow. Your downtime is usually limited to the installation window; we schedule replacements to minimize time without heating or cooling.

Are there energy-efficiency incentives or rebates available for new HVAC installations in Greenback?

Yes. TVA’s EnergyRight® program and local utility companies often offer rebates for heat pumps of 15 SEER2 or higher, ECM fan motors, and smart thermostats. Federal tax credits under the Inflation Reduction Act provide up to a $2,000 credit for qualifying heat pumps and up to 30 % of project costs for other high-efficiency equipment. We complete the paperwork and supply AHRI certificates so you can claim all available incentives.

What warranties and post-installation support do you provide?

All new systems come with a 10-year manufacturer parts warranty and a 1-year labor warranty automatically registered by our office. We also include one complimentary precision tune-up within the first year. Optional maintenance agreements extend labor coverage to 10 years, provide biannual inspections, priority service, and a 15 % discount on accessories and future repairs. Our 24/7 emergency line ensures you’re never without help.

How much does an HVAC replacement cost and what financing options are available?

Pricing varies by size, efficiency, and installation complexity. In Greenback, a standard 2-ton 14.3 SEER2 heat pump replacement starts around $6,500, while a variable-speed 18 SEER2 system with smart thermostat and duct upgrades can range from $10,000–$14,000. We offer 0 % APR financing for 12–18 months, low-interest plans up to 120 months, and easy online credit approval through Synchrony and TVA Home Energy loans. Up-front pricing is provided in writing before any work begins.

HEP Heat and Air
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(423) 228-7742