- HEP Heat and Air
- Wi-Fi–enabled Controls

Wi-Fi–enabled Controls
Wi-Fi–enabled Controls | Thermostat Upgrades | Heating and Air Conditioning | Greenback
Imagine managing the perfect indoor climate from your phone, whether you’re hiking at Greenback’s Buttermilk Trail or lounging on the couch after a long workday. HEP’s wi-fi–enabled controls transform everyday heating and cooling into a smart, intuitive experience, allowing you to adjust temperatures, set schedules, and monitor energy use with a tap. Our expert team installs the latest thermostat upgrades that learn your routines, slash utility costs, and keep every corner of your home consistently comfortable—no more hot spots, cold rooms, or surprise energy bills.
We pair cutting-edge equipment with hometown service, so you get big-city technology backed by friendly Greenback professionals who arrive on time, respect your space, and walk you through every feature. Ready to enjoy effortless climate control and real savings? Let HEP handle your thermostat upgrades and discover how simple smarter comfort can be.
FAQs
What benefits will I see by upgrading to a Wi-Fi–enabled thermostat?
A Wi-Fi thermostat lets you monitor and adjust your heating and cooling from a phone, tablet, or computer anywhere you have internet service. You gain precise scheduling, real-time alerts if temperatures rise or fall unexpectedly, usage reports that spotlight waste, and features such as geofencing, which automatically adjusts settings when you leave or return home. Customers in Greenback typically report 8–15 % lower energy costs within the first year, more consistent comfort, and peace of mind while traveling.
Is my current heating and air-conditioning equipment compatible with a smart thermostat?
Nearly all modern forced-air furnaces, heat pumps, and central air conditioners can accept a smart thermostat, but wiring and control board configurations vary. During a free on-site assessment, our technician checks the system’s voltage (24 V vs. line-voltage), looks for a C-wire to power the device, and verifies staging (single-stage, multi-stage, or variable-speed). If you lack a C-wire, we can usually add one or install a power-extender kit. If you have dual-fuel or advanced zoning, we’ll recommend models designed for those applications.
How difficult is installation and how long will it take?
A standard retrofit in Greenback typically takes 60–90 minutes. We first shut off power, remove the existing thermostat, label and transfer wires, mount and level the new plate, connect the app to your home Wi-Fi network, and confirm communication with the indoor and outdoor units. We then walk you through the mobile interface, create custom schedules, set up voice-control if desired, and update firmware. More complex systems with humidifiers, dehumidifiers, or multiple zones may take up to three hours.
Can I integrate the thermostat with voice assistants and other smart-home platforms?
Yes. The leading models we install (Ecobee, Honeywell Home, Nest, and Lennox iComfort) work with Amazon Alexa, Google Home, Apple HomeKit, and Samsung SmartThings. You can use voice commands to adjust temperature, ask for indoor humidity, or activate an energy-saving mode. IFTTT support also allows automations such as lowering the set point when your security system arms or pausing HVAC when windows are opened.
How secure is the connection and what happens if my internet goes down?
Data between the thermostat, mobile app, and cloud servers is encrypted with industry-standard TLS/SSL protocols. Two-factor authentication is available on most brands. If your Wi-Fi or ISP service is interrupted, the thermostat reverts to its last programmed schedule and continues to operate the HVAC system locally; remote access resumes automatically once the connection is restored.
Are there rebates or tax credits available for Greenback homeowners?
Yes. Many Energy Star–certified Wi-Fi thermostats qualify for a $50–$100 rebate through TVA’s EnergyRight® program and certain local utilities serving the Greenback area. If your upgrade is part of a larger HVAC efficiency improvement, you may also be eligible for up to a $150 federal tax credit under IRS Section 25C. We’ll provide the required model numbers, AHRI certificates, and rebate forms, and can submit the paperwork on your behalf.