- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Greenback
When the foothills of Greenback start to swelter or winter chills creep in, HEP’s certified technicians keep your home feeling just right—while making sure the air you breathe is crisp, clean, and healthy. Our team is factory-trained, background-checked, and passionate about the science behind comfort. From precision duct sealing to intelligent exhaust systems, we engineer every solution to maximize energy efficiency and minimize pollutants, so every inhale feels as refreshing as the surrounding countryside.
Because comfort isn’t only about temperature, we specialize in ventilation and air quality upgrades that tackle dust, allergens, and excess humidity at the source. Whether you need a high-efficiency air purifier, a balanced heat-recovery ventilator, or routine maintenance on your existing HVAC system, we tailor our approach to the unique layout of your Greenback home. Trust HEP to deliver dependable service, transparent pricing, and a breath of fresh air—literally.
FAQs
What ventilation and indoor air-quality services do your certified technicians provide in Greenback?
Our team offers a full range of services designed to keep the air in your home clean, fresh, and properly circulated. These include whole-home ventilation system design and installation, energy-recovery ventilators (ERVs), heat-recovery ventilators (HRVs), duct cleaning and sealing, humidity control, HEPA and media air filtration upgrades, UV-C germicidal light installation, and routine inspection and maintenance for existing systems. Every service call starts with a thorough indoor-air assessment so we can recommend the most effective solution for your home and budget.
How can I tell if my house needs improved ventilation or air purification?
Common warning signs include lingering odors, excessive dust, visible mold or mildew, condensation on windows, allergy or asthma flare-ups, high or low indoor humidity, and rooms that feel stuffy even when the HVAC system is running. If your home was built or renovated to be highly energy-efficient, it may also be too “tight,” trapping pollutants inside. Our technicians can perform an indoor-air-quality test—measuring particulate levels, volatile organic compounds (VOCs), carbon dioxide, and humidity—then explain the results and options.
Are your HVAC technicians certified to work on all major brands and ventilation systems?
Yes. Every technician on our Greenback team holds North American Technician Excellence (NATE) certification as well as EPA Section 608 refrigerant credentials. In addition, we receive factory training from major manufacturers such as Carrier, Trane, Lennox, Daikin, Honeywell, and Aprilaire. That means we have the up-to-date knowledge, specialized tools, and genuine parts needed to service furnaces, air conditioners, heat pumps, ERVs, HRVs, air cleaners, and smart controls from virtually any brand—while keeping your warranty intact.
How often should I schedule maintenance for my ventilation and air-quality equipment?
We recommend professional service at least once a year, ideally in the spring or fall when HVAC demand is lower. During a maintenance visit, we inspect and clean fans, motors, heat exchangers, and filters; verify airflow and static pressure; calibrate controls; and test safety devices. For homes with pets, smokers, or high allergy sensitivity, filter changes and inspections every 3–6 months are wise. Regular upkeep not only preserves indoor-air quality but also extends equipment life and lowers energy bills.
What are the benefits of installing a whole-home air-purification system?
Whole-home systems treat every cubic foot of air that passes through your HVAC ducts, capturing or neutralizing microscopic contaminants such as pollen, dust mites, pet dander, mold spores, bacteria, and some viruses. Benefits include fewer allergy and asthma symptoms, reduced household odors, less dust on surfaces, protection of HVAC components from buildup, and improved overall comfort. Many systems combine multi-stage filtration with UV-C or photocatalytic oxidation to address both particulate and biological pollutants, all while operating quietly out of sight.
Do you offer 24/7 emergency service for heating, cooling, and ventilation issues in Greenback?
Absolutely. Breakdowns don’t keep business hours, so our certified technicians are on call around the clock—including weekends and holidays. When you call our emergency line, you’ll speak with a live local dispatcher who can often provide immediate troubleshooting tips while a technician is en route. We arrive in fully stocked service vehicles, ready to diagnose and repair most problems on the first visit, and we back our work with clear, upfront pricing and a satisfaction guarantee.