- HEP Heat and Air
- Emergency Furnace Repairs

Emergency Furnace Repairs
Emergency Furnace Repairs | Heating and Air Conditioning | Greenback
When your Greenback home turns icy on a winter night, you need more than a quick fix—you need the trusted experts at HEP. Our licensed technicians are on call 24/7, arriving fast with fully stocked vans to diagnose and repair any furnace make or model. From cracked heat exchangers to sputtering igniters, we restore warmth with transparent pricing and a satisfaction guarantee, so you can relax knowing comfort is only a phone call away.
Because we handle every facet of heating and air conditioning, our team looks beyond the immediate breakdown to protect your system year-round. After the emergency repair, we’ll share maintenance tips, offer affordable service plans, and make sure your furnace runs safely and efficiently through the next cold snap. Call HEP today and feel the difference of hometown service backed by decades of experience.
FAQs
Do you really offer 24/7 emergency furnace repairs in Greenback?
Yes. Our technicians live and work right here in the Greenback area, so we can be at your door—day or night, weekends and holidays—usually within an hour of your call. Our dispatch line is staffed 24/7/365 and we carry common replacement parts on our service trucks to minimize downtime.
What issues qualify as a furnace "emergency"?
Any situation that threatens your family’s safety or comfort can be considered an emergency. Common examples include a total loss of heat, strong gas odors, carbon-monoxide alarms, loud grinding or banging sounds, electrical burning smells, or a furnace that cycles on and off without warming the home. If you’re unsure, call—our team will help you decide whether immediate service is needed.
How much will an emergency furnace repair cost?
Emergency diagnostics in Greenback start at a flat rate that covers travel, system inspection, and a written estimate before any work begins. After diagnosing the issue, we give you a menu of repair options and up-front pricing—no surprise fees. Nights, weekends, and holidays carry a modest after-hours surcharge, but many repairs are still completed for less than the cost of a full replacement. Financing and coupons are available.
Can you service all furnace brands and fuel types?
Absolutely. Our NATE-certified technicians are trained to repair gas, electric, propane, and oil furnaces from all major manufacturers, including Trane, Carrier, Lennox, Goodman, Rheem, and more. We also service heat pumps and hybrid heating systems, so one call covers all of your home-comfort equipment.
What should I do while waiting for the technician to arrive?
First, turn off the furnace at the thermostat and main switch if you smell gas, hear unusual noises, or see sparks. Open a few windows for ventilation, and evacuate if the odor of gas is strong. If the unit is simply not heating, you can close curtains, use space heaters safely, and layer clothing to stay warm. Please keep pets secured and clear a path to the furnace to speed up the repair once we arrive.
How can I prevent future emergency breakdowns?
The best defense is regular maintenance. We recommend a professional tune-up every fall for your furnace and every spring for your air-conditioning system. During a tune-up we clean burners, inspect heat exchangers, test safety controls, and check refrigerant levels. Members of our Greenback Comfort Club receive priority scheduling, 15% off repairs, and free annual maintenance visits—benefits that often pay for themselves by preventing just one emergency call.