Same-day Repairs

Same-day Repairs | Air Conditioning | Heating and Air Conditioning | Greeneville

When the Tennessee heat turns up in Greeneville, you don’t have time to wait for relief. HEP’s certified technicians arrive the very day you call, fully stocked and ready to restore crisp, cool comfort to your home. From noisy units and weak airflow to complete system failures, we diagnose and fix problems fast—often before the sun goes down—so you can get back to living comfortably without missing a beat.

Customers trust us because we pair same-day repairs with transparent pricing, courteous service, and a satisfaction guarantee on every job. Whether your system is decades old or brand-new, our seasoned pros know air conditioning inside and out, and we’re committed to maximizing efficiency, lowering energy bills, and extending equipment life. One call to HEP is all it takes to keep your air conditioning running strong, even on Greeneville’s hottest afternoons.

FAQs

What types of air-conditioning problems can you fix with same-day service?

Our technicians are equipped to handle almost any AC issue during a same-day visit—including refrigerant leaks, frozen evaporator coils, clogged condensate drains, faulty thermostats, blown capacitors, worn contactors, tripped breakers, and minor electrical or airflow problems. If we discover a more extensive issue (such as a failed compressor) that can’t be resolved the same day, we’ll stabilize the system, explain your options, and schedule the earliest possible follow-up.

How quickly can you arrive at my Greeneville home or business after I request service?

Calls placed before 3:00 p.m. qualify for guaranteed same-day arrival anywhere in Greeneville or the surrounding communities (Tusculum, Afton, Baileyton, Mosheim, etc.). In most cases we’re on site within 2–4 hours. After 3:00 p.m., we still strive for same-day service whenever technician availability and parts suppliers allow; otherwise, we’ll secure an appointment first thing the next morning.

Will same-day air-conditioning repair cost more than a standard appointment?

No. We charge the same transparent, flat-rate diagnostic fee—waived if you authorize the repair—regardless of whether you schedule days in advance or need us that afternoon. After diagnosis, we present an upfront, itemized quote that includes parts, labor, and tax. There are no overtime surcharges for weekday calls, and we offer clear evening/weekend pricing if you need us outside normal hours.

What brands and system types do you service?

Our EPA-certified, NATE-trained technicians service every major brand sold in East Tennessee, including Trane, Lennox, Carrier, Rheem, Goodman, York, American Standard, and Daikin. We work on central split systems, heat pumps, ductless mini-splits, package units, and light commercial rooftop units. Because our vans carry a broad inventory of universal and OEM parts, we complete 85 % of repairs on the first trip.

Are your technicians licensed, insured, and qualified to handle refrigerants?

Yes. We hold a Tennessee Mechanical Contractor license, and every technician is EPA Section 608 certified to safely recover, recycle, and charge refrigerants—even the new low-GWP blends. The company is fully insured for general liability and workers’ compensation, providing you with total peace of mind while we work on your property.

What can I do after today’s repair to keep my AC running reliably?

1) Replace or clean your air filter every 30–60 days in peak cooling season. 2) Keep the outdoor condenser free of grass clippings, leaves, and other debris. 3) Pour a cup of 50/50 vinegar and water into the condensate drain line every three months to prevent clogs. 4) Maintain at least 18 inches of clearance around supply and return vents. 5) Schedule a professional spring tune-up to check refrigerant charge, electrical connections, coils, and airflow. Our Comfort Club maintenance plan bundles those tune-ups with priority scheduling and repair discounts to save you money over the life of your system.