- HEP Heat and Air
- Air Conditioner

Air Conditioner
Air Conditioner | Dehumidifier Installation | Heating and Air Conditioning | Greeneville
Greenevilleâs seasons can swing from muggy summer afternoons to chilly winter mornings, and HEPâs friendly, certified technicians know exactly how to keep every room feeling âjust right.â Whether itâs tuning up an aging furnace, replacing an underperforming AC, or performing a meticulous dehumidifier installation, we tailor each solution to the unique demands of East Tennessee homes. By combining industry-leading equipment with hometown service, we help you chase away sticky humidity, safeguard family health, and slash energy costsâall in a single visit.
From your first call to the final system check, youâll notice the HEP difference: clear pricing, on-time arrivals, and professionals who treat your space like their own. Enjoy whisper-quiet comfort, balanced humidity, and year-round peace of mind, backed by our rock-solid guarantees and 24/7 emergency support. When Greeneville needs dependable heating, cooling, and indoor-air expertise, neighbors know to say, âCall HEP!â
FAQs
Why is a whole-home dehumidifier recommended in Greeneville in addition to my air conditioner?
Greenevilleâs humid subtropical climate means summertime relative humidity frequently rises above 70 %. While an air conditioner removes some moisture as it cools, it cycles off once the thermostat set-point is reached, leaving excess humidity that can lead to mold, allergens and a clammy indoor feel. A dedicated whole-home dehumidifier runs independently of the AC system, maintaining ideal indoor humidity (between 45 % and 55 %) even on mild, muggy days. This improves comfort, protects wood floors and furnishings, and reduces the load on your air conditioner, which can lower energy costs and extend equipment life.
How do I know what size air conditioner and dehumidifier my home needs?
Proper sizing starts with a Manual J load calculation that accounts for square footage, insulation levels, window type, orientation, occupancy and local climate data for Greeneville (ASHRAE climate zone 4A). Oversized equipment short-cycles and wastes energy; undersized systems run continuously and still fail to reach set-points. Our technicians measure your home, evaluate ductwork and ventilation, and use software to determine the exact BTU (cooling), SEER2/EER2 efficiency, and pints-per-day moisture removal required. We then recommend equipment models that meet these specifications and qualify for any TVA EnergyRight or manufacturer rebates.
Can a heat pump provide both heating and cooling for my Greeneville home?
Yes. Modern high-efficiency air-source heat pumps deliver reliable cooling in summer and energy-efficient heating during Greenevilleâs relatively mild winters. Many models maintain full capacity down to 30 °F and continue operating, with auxiliary electric heat strips engaging only on the coldest mornings. A heat pump paired with a whole-home dehumidifier gives year-round comfort from a single outdoor unit, often cutting annual utility bills by 25 %â40 % compared with separate electric furnace and standard AC systems.
What is the typical cost and timeline for professional AC and dehumidifier installation in Greeneville?
For a 2,000 sq ft home, a properly sized 16â18 SEER2 heat-pump system with a 90-pint whole-home dehumidifier usually ranges from $8,000 to $12,000, including equipment, labor, permits and basic duct modifications. Higher SEER2 inverter units or extensive duct replacement can increase costs. Once equipment is in stock, residential installations usually take one full day for the HVAC system and a half-day for the dehumidifier tie-in. We schedule inspections with Greene County Building & Zoning, and you receive a final walkthrough, thermostat tutorial and warranty documents the same day.
Do I need permits or inspections for HVAC and dehumidifier installation in Greeneville/Greene County?
Yes. Greene County requires a mechanical permit whenever new HVAC equipment, refrigerant lines or electrical circuits are installed. Our licensed installers pull the permit on your behalf, ensure the equipment meets 2021 International Residential Code (IRC) standards adopted by Tennessee, and schedule the county inspection once the job is complete. Failing to secure a permit can void manufacturer warranties and create problems during home resale, so professional permitting protects your investment.
How often should I service my new HVAC system and dehumidifier?
Schedule professional maintenance twice a year: once in spring before cooling season and once in fall before heating season. Each visit includes cleaning the outdoor coil, checking refrigerant charge, testing thermostat calibration, inspecting electrical connections, and flushing the condensate line. The dehumidifierâs air filter and drain need cleaning every 3â6 months, depending on dust levels. Routine service keeps efficiency high, catches small issues before costly breakdowns, and preserves manufacturer warranties that typically require documented annual maintenance.