Certified HVAC Pros
Certified HVAC Pros | Heating and Air Conditioning | Greeneville
When the Smoky Mountain chill settles over Greeneville or the summer sun starts to sizzle, you can count on HEP’s certified HVAC pros to keep your home perfectly comfortable. Our technicians bring decades of hands-on expertise, state-of-the-art tools, and a neighborly attitude to every service call, from rapid repairs and precision tune-ups to full system replacements. Because we’re local, we understand the regional climate inside and out, allowing us to recommend high-efficiency solutions that slash energy bills without sacrificing coziness.
What truly sets us apart is our commitment to transparency and respect. We arrive on time, share clear upfront pricing, and leave your space cleaner than we found it—all backed by comprehensive warranties for total peace of mind. So whether you need emergency heating and air conditioning support at 2 AM or a free consultation on upgrading to a greener system, HEP is ready to show you why “Happy, Enjoyable, Productive” isn’t just our name—it’s the way we do business in Greeneville.
FAQs
What HVAC services do your certified pros offer in Greeneville?
Our team provides complete residential and light-commercial heating and air conditioning solutions, including system installation, replacement, seasonal maintenance, 24/7 emergency repair, indoor-air-quality upgrades (humidifiers, dehumidifiers, air purifiers, UV lights), ductwork inspection and sealing, thermostat upgrades, and energy-efficiency audits. Because we are factory-trained and NATE-certified, every service meets or exceeds manufacturer and state code requirements.
How often should I schedule maintenance for my HVAC system?
In Greeneville’s four-season climate, we recommend professional maintenance twice a year—one visit in early spring for your air-conditioning equipment and another in early fall for your furnace or heat pump. Regular tune-ups keep efficiency high, catch small problems before they become costly breakdowns, protect your manufacturer’s warranty, and can lower utility bills by up to 15%.
Are your technicians licensed and insured in Tennessee?
Yes. All of our service pros hold current Tennessee Mechanical Contractor licenses, EPA Section 608 refrigerant certifications, and full liability and workers’ compensation insurance. We also perform ongoing background checks and drug testing, so you can have total peace of mind when we’re working in your home or business.
What energy-efficient options do you recommend for Greeneville’s climate?
Because Greeneville experiences both humid summers and chilly winters, we often suggest high-efficiency heat pumps (15–20 SEER2), dual-fuel hybrid systems that pair an electric heat pump with a gas furnace, and variable-speed air handlers for tighter temperature control. We also install smart thermostats, ENERGY STAR ductless mini-splits for room-by-room comfort, and high-performance insulation and air-sealing upgrades to reduce overall load on the HVAC system.
How quickly can you respond to heating or cooling emergencies?
We offer true 24/7/365 emergency service with a technician on call at all times. In most Greeneville locations we can arrive within 2 hours of your call—often faster during regular business hours. Our fully stocked service vans carry common replacement parts so we can fix most issues on the first visit.
Do you offer financing or rebates for new HVAC installations?
Absolutely. We partner with several lenders to provide low-interest and no-interest financing plans with flexible terms up to 120 months. Our staff also tracks current TVA EnergyRight incentives, manufacturer rebates, and local utility rebates—saving customers anywhere from $200 to over $1,000 on qualifying high-efficiency equipment. We’ll handle the paperwork and apply the rebate at the point of sale whenever possible.