Certified HVAC Pros
Certified HVAC Pros | Air Conditioning | Heating and Air Conditioning | Guild
When the Tennessee heat peaks, HEP's certified hvac pros heating and air conditioning keeps Guild families cool, calm, and collected. Our licensed technicians arrive ready to diagnose, repair, or replace your system with cutting-edge solutions that maximize comfort and minimize energy costs. From precise load calculations to smart-thermostat integration, we handle every detail—so all you notice is a refreshing, even breeze.
Backed by 24/7 emergency service and a satisfaction guarantee, we treat every home as if it were our own, respecting your schedule, budget, and indoor air quality goals. Whether you need seasonal maintenance or a complete system overhaul, trust the local experts who put craftsmanship and customer care first—trust HEP's certified hvac pros heating and air conditioning for dependable air conditioning that lasts.
FAQs
How often should my air conditioning system be serviced by a certified HVAC professional?
For optimal performance and to maintain manufacturer warranties, we recommend scheduling professional maintenance once a year—ideally in the spring before peak cooling season. An annual tune-up includes cleaning coils, checking refrigerant levels, tightening electrical connections, calibrating the thermostat, and inspecting critical safety components. Regular preventive maintenance can extend system life, lower energy bills, and reduce the likelihood of unexpected breakdowns.
What are the signs that my air conditioner needs repair rather than just routine maintenance?
Common indicators include warm or inconsistent airflow, unusual noises (grinding, squealing, or rattling), frequent cycling, water leaks around the indoor unit, ice formation on the coils, and unexpectedly high energy bills. If you notice any of these symptoms, call our certified HVAC pros promptly. Addressing issues early can prevent more extensive damage and save on repair costs.
How do I know whether to repair or replace my existing AC unit?
Key factors are age, efficiency, repair history, and current performance. As a rule of thumb, if your unit is over 10–12 years old, uses R-22 refrigerant (now phased out), or repairs exceed 30–40% of the cost of a new high-efficiency system, replacement is usually more cost-effective. Our technicians provide detailed load calculations and cost-benefit analyses so you can make an informed decision.
What energy-efficient options are available when installing a new air conditioning system?
We offer ENERGY STAR®-rated central air conditioners, heat pumps, and ductless mini-splits with SEER2 ratings up to 26. High-efficiency variable-speed compressors, smart thermostats, and zoning controls further reduce energy consumption. During a free in-home consultation, we assess insulation, ductwork, and system sizing to recommend the best solution for comfort and long-term savings.
How does indoor air quality (IAQ) tie into my air conditioning system, and what upgrades do you provide?
Your AC continuously circulates air through your home, so filtration and ventilation directly affect IAQ. We can integrate high-MERV media filters, UV-C germicidal lamps, electronic air cleaners, and whole-home dehumidifiers or ERV/HRV ventilators with your HVAC system. These add-ons reduce allergens, pathogens, and excess humidity, creating a healthier living environment.
Do you offer warranties and financing for air conditioning installations or major repairs?
Yes. All new systems come with manufacturer parts warranties ranging from 10 to 12 years, plus our own one-year labor warranty. Extended labor coverage up to 10 years is available. For unexpected repairs or full system replacements, we provide flexible financing with approved credit—including zero-interest and low-monthly-payment plans—so you can restore comfort without straining your budget.