- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Guild
When the chill creeps through Guild, homeowners trust HEP’s certified technicians to bring the warmth back fast. Our team pairs decades of know-how with the latest diagnostic tools, so we can pinpoint problems quickly, swap failing parts on the spot, and leave your system running smoother than ever. From strange noises and uneven temps to emergency heat repair calls at 2 a.m., we treat every home as if it were our own—clean boots, honest answers, fair pricing.
Choose HEP and enjoy up-front estimates, industry-leading warranties, and friendly professionals who explain each step in plain English. Whether your equipment is a modern high-efficiency furnace or a vintage workhorse that’s kept the family cozy for ages, we’ve got the parts, the training, and the passion to keep it humming. One visit is all it takes to see why Guild counts on us for dependable heat repair season after season.
FAQs
What types of heating systems do your certified technicians repair in Guild?
Our NATE-certified technicians are trained to diagnose and repair gas and electric furnaces, heat pumps, boilers, ductless mini-splits, and hybrid HVAC systems. We stay current with the latest manufacturer training, so we can service equipment from Trane, Carrier, Lennox, Rheem, Goodman, and many other brands without voiding your factory warranty.
How can I tell when my furnace or heat pump needs professional repair?
Warning signs include uneven room temperatures, loud rattling or banging noises, short cycling, unexplained spikes in utility bills, a yellow or flickering burner flame, or a tripped carbon-monoxide alarm. If replacing the filter and checking the thermostat doesn’t solve the problem, schedule a service visit right away to avoid safety risks and costly breakdowns.
Do you provide emergency heating repair service in Guild?
Yes. We offer 24/7 emergency response throughout Guild and the rest of Hamilton County. A technician can usually be at your door within two hours, even on weekends and holidays. After-hours rates apply, but we always give you a clear, written quote before any work begins.
What will my heat repair cost?
Our flat-rate diagnostic inspection is $89, and that fee is waived if you proceed with the repair. Common fixes such as igniter replacement, flame-sensor cleaning, capacitor changes, or blower-belt adjustment typically range from $150 to $450 including parts and labor. You’ll receive a no-surprise estimate up front, and we never start a job without your approval.
How long does a typical heating repair appointment take?
Most service calls take 15–30 minutes for full diagnostics. If the part you need is on our fully stocked truck, repairs generally add another 30–90 minutes. Should we need a special-order component, we’ll place the order the same day and return to install it at no additional trip charge.
Do you guarantee your heat repair work?
Absolutely. All parts carry a minimum one-year manufacturer warranty, and we provide a 90-day labor warranty—extended to two years for customers enrolled in our Comfort Club maintenance plan. If the same issue reappears within the warranty window, we’ll return and fix it at no cost to you.