Furnace And Heat-pump
Furnace And Heat-pump | Heat Repair | Heating and Air Conditioning | Guild
When winter evenings settle over Guild, nothing feels better than a reliable, energy-smart heating system. HEP’s certified technicians specialize in furnace and heat-pump solutions that keep every corner of your home comfortable, efficient, and safe. We arrive in fully stocked vehicles, diagnose issues fast, and explain your options in plain language—so you can decide with confidence and never worry about surprise costs.
From emergency heat repair to preventative maintenance and complete system upgrades, our team treats your home as carefully as their own. Whether your unit is refusing to start, short-cycling, or simply struggling to keep up, we combine decades of experience with today’s best tools to restore warmth quickly. Discover why Guild neighbors trust HEP for prompt service, fair pricing, and a toasty home all season long.
FAQs
How can I tell if my furnace or heat pump needs professional repair?
Common warning signs include uneven temperatures from room to room, rising utility bills without increased usage, strange noises (grinding, banging, squealing), persistent burning or musty odors, short-cycling (system turns on and off every few minutes), or a heat pump that stays in defrost mode. If you notice any of these, shut the system off and schedule service before the problem escalates.
What’s the difference between a furnace and a heat pump, and how do I know which one I have?
A furnace generates heat by burning fuel (natural gas, propane, oil) or using electric resistance elements, while a heat pump transfers heat from outside air into your home. To identify yours, look at the outdoor unit: a heat pump will have a reversing valve and runs in both heating and cooling seasons. Furnaces are usually located indoors only. If you can’t locate an outdoor condenser in winter, you probably have a furnace.
Are there any troubleshooting steps I should try before calling for heat repair?
Yes. 1) Make sure the thermostat is set to HEAT and above the room temperature. 2) Check that the furnace switch or heat-pump breaker hasn’t tripped. 3) Replace or clean the air filter; a clogged filter can shut systems down. 4) Confirm that all supply and return vents are open and unobstructed. 5) If you have a gas furnace, verify that the gas valve is in the ON position. If the unit still won’t start or makes unusual sounds, call our certified technicians.
How often should my furnace or heat pump be serviced in Guild?
We recommend a professional tune-up once a year for furnaces and twice a year for heat pumps (spring and fall). Regular maintenance improves efficiency, extends equipment life, maintains manufacturer warranties, and helps prevent unexpected breakdowns during Guild’s colder winter spells.
Are heat pumps efficient in Guild’s winter climate?
Modern cold-climate heat pumps are designed to perform efficiently down to 0°F (-18°C) and can still provide heat below that with reduced capacity. Many homeowners pair a heat pump with a backup furnace (dual-fuel system) for very low temperatures. With proper sizing, a high-efficiency heat pump can cut heating costs by 30–50% compared with electric resistance heating and provide cooling in summer as well.
What can I expect during a professional heat repair visit?
Our licensed technician will 1) perform a full inspection of the system, 2) diagnose the root cause using digital meters and combustion analyzers, 3) present repair options and upfront pricing, 4) complete the repair with OEM parts, and 5) test and document system performance. Most repairs are finished in one visit and include a 1-year labor warranty. We offer 24/7 emergency service in Guild, so you’re never left in the cold.