Upfront Pricing
Upfront Pricing | Heat Repair | Heating and Air Conditioning | Guild
When winter sneaks up on Guild, HEP’s certified technicians are ready to roll with transparent, upfront pricing that takes the guesswork out of staying warm. From quick diagnostics to full-scale heat repair, we arrive equipped with the right parts, quote the job before any wrench turns, and stand behind that price—no hidden fees, no mid-job surprises. You’ll know exactly what to expect while we restore cozy, reliable heat to your home.
Our team treats every furnace and heat pump like it’s our own, working efficiently so your routine barely skips a beat. We back each repair with industry-leading warranties and friendly follow-through, making sure the warm air keeps flowing long after we pull out of the driveway. Ready for worry-free comfort? Call or click today and discover why Guild homeowners trust HEP for honest service that’s as warm as the air we deliver.
FAQs
What does “up-front pricing” mean for your heat repair services?
Up-front pricing means you will know the exact cost of your heat repair before any work begins. After our technician inspects your system, we present a written, itemized quote that lists all parts, labour, and taxes. The price will not change unless you authorize additional work, so there are no surprises when you receive the final bill.
How do you calculate the quoted price for my heating repair?
Our pricing is based on a flat-rate menu that factors in the make and model of your equipment, the complexity of the repair, and the cost of approved replacement parts. We do not charge by the hour; instead, you pay a single, all-inclusive amount that covers labour, materials, travel, and disposal fees. This structure protects you from cost overruns if a repair takes longer than expected.
Are there any hidden fees or after-hours surcharges I should worry about?
No. The quote you accept already includes any diagnostic fee, service call charge, or after-hours premium. Whether we arrive at 10 a.m. or 10 p.m., the figure on your signed estimate is the amount you’ll pay. The only time your cost could change is if you decide to add optional services—such as a maintenance tune-up—after the repair is complete, and those extras will be clearly listed and priced before you agree.
What types and brands of heating systems do you repair in Guild?
Our certified technicians service virtually every residential and light-commercial heating system found in Guild, including gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and hydronic boilers. We work on all major brands—Carrier, Trane, Lennox, Goodman, Rheem, Daikin, Mitsubishi, Bosch, and more—and keep a large inventory of common OEM parts on our service vehicles for faster repairs.
How fast can you get my heat back on during an emergency?
We offer 24/7 emergency service throughout Guild and surrounding areas. Calls received before 5 p.m. are usually handled the same day, while overnight calls are prioritised for first-route dispatch the following morning. Our goal is to have a technician at your door within 2–4 hours for urgent no-heat situations, and most repairs are completed in a single visit thanks to our well-stocked service vans.
Do you guarantee your repair work and the parts you install?
Yes. All repairs come with a 1-year labour warranty, and the replacement parts we install carry manufacturer warranties that range from 1–10 years, depending on the component. If the same problem recurs within the warranty period, we will return and fix it at no additional cost. We also back every job with a 100 % satisfaction guarantee—if you’re not happy, we’ll make it right.