- HEP Heat and Air
- Indoor Air

Indoor Air
Indoor Air | Ventilation and Air Quality | Heating and Air Conditioning | Guild
When your home or workplace feels just right, productivity rises, tempers cool, and everyone can breathe easy. HEP’s seasoned technicians design, install, and maintain cutting-edge heating and cooling systems that do more than control temperature—they actively balance humidity, filter pollutants, and circulate fresh air to every corner. Whether you’re upgrading an aging furnace, fine-tuning a heat pump, or troubleshooting an AC on the fritz, we tailor solutions that match your building’s unique footprint and your energy-saving goals.
Our commitment to superior ventilation and air quality is evident in every project. From whisper-quiet ERVs that swap stale indoor air for outdoor freshness to smart IAQ monitors that text you when filters need changing, we weave comfort and health into a single, seamless package. Trust HEP to keep your indoor climate pristine year-round, so all you have to do is breathe in and get on with what matters most.
FAQs
What types of heating systems do you install and service in Guild homes?
Our technicians are trained and certified to install, maintain, and repair a full range of residential and light-commercial heating equipment, including high-efficiency gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and hydronic (boiler/radiator) systems. We work with major brands such as Carrier, Trane, Mitsubishi, and Bosch, but we can service virtually any make or model already in your property. We size every new system using ACCA Manual J calculations to ensure it matches your home’s heat-loss profile, maximizing comfort and energy savings.
How often should I replace my HVAC air filter to maintain good indoor air quality?
For the average Guild household, we recommend checking disposable 1-inch filters every 30 days and replacing them at least every 60 days. Thicker pleated filters (2 to 5 inches) can typically last 3–6 months. If you have pets, smokers, recent renovations, or family members with allergies, change filters more frequently. A clean filter protects the blower motor, keeps the evaporator coil from clogging, and significantly reduces airborne dust and allergens.
What are the signs that my ductwork needs cleaning, sealing, or replacement?
Common indicators include uneven room temperatures, excessive dust settling soon after cleaning, high energy bills, musty or moldy odors when the HVAC starts, and whistling or rattling noises in the vents. A visual inspection through supply registers may reveal matted dust or biological growth. We provide camera-scope duct inspections, airflow testing, and smoke-puff leak detection to determine whether a thorough cleaning, Aeroseal® duct sealing, or partial/complete duct replacement is the most cost-effective solution.
How does a heat-recovery ventilator (HRV) or energy-recovery ventilator (ERV) improve indoor air quality?
Modern homes in Guild are built tight for energy efficiency, but reduced natural airflow can trap humidity, CO₂, and pollutants. An HRV/ERV exhausts stale indoor air while simultaneously bringing in fresh outdoor air through a heat exchanger. In winter, the outgoing warm air pre-heats the incoming cold air; in summer, the process reverses, minimizing energy loss. ERVs also balance indoor humidity, which helps prevent mold growth and makes your HVAC system run more efficiently.
What practical steps can I take right now to reduce allergens and pollutants inside my home?
• Keep humidity between 30–50 % with a whole-house humidifier/dehumidifier to inhibit mold and dust mites. • Upgrade to a MERV 11–13 pleated filter or install a media cabinet for enhanced particle capture. • Schedule professional HVAC maintenance twice a year to ensure coils, blowers, and drain pans remain clean. • Use a UV-C germicidal lamp or bipolar ionizer to neutralize airborne bacteria and viruses. • Vacuum with a HEPA-equipped unit weekly and wipe registers and return grilles with a damp cloth. • Avoid scented candles and aerosol sprays that emit volatile organic compounds (VOCs).
Are smart thermostats compatible with my existing heating and air-conditioning system?
In most cases, yes. The majority of 24-volt forced-air furnaces, air conditioners, and heat pumps in Guild are compatible with smart thermostats from Nest, Ecobee, Honeywell, and similar brands. The key requirement is a common (C) wire to power the device. If your current thermostat cable lacks a C-wire, we can usually add one or install a plug-in power adapter. For systems with dual-fuel heat pumps, multi-stage equipment, or hydronic zoning, we will confirm compatibility and configure advanced settings to ensure optimal performance and energy savings.