Same-day Repairs

Same-day Repairs | Heating and Air Conditioning | Guild

When your comfort is on the line, HEP’s same-day team in Guild is ready to roll—no waiting, no wondering. One call brings a certified technician to your door with a fully stocked service van, the tools to fix nearly any issue on the first visit, and friendly advice that puts you in control. From sputtering furnaces on freezing winter mornings to AC units that suddenly blow warm air in midsummer, we diagnose fast, quote honestly, and get the job done right away, so you can get back to living comfortably.

Homeowners trust us because we stand behind every repair with transparent pricing and a satisfaction guarantee. Whether it’s an emergency breakdown or preventative maintenance, our expertise in heating and air conditioning means you’re never left sweating or shivering for long. Count on HEP to keep Guild cozy year-round—today, not tomorrow.

FAQs

What does “same-day HVAC repair” mean and how does it work in Guild?

Same-day service means we commit to diagnosing and resolving most heating or air-conditioning breakdowns on the very day you call, anywhere in Guild. Once you phone or book online before 3 p.m., our dispatcher assigns the closest certified technician, sends you a confirmation text with the technician’s photo and live-tracking link, and equips the truck with likely replacement parts for your specific model. In 90 % of cases we have the system running again before we leave that evening.

Which parts of Guild do you cover and are there extra travel fees?

We service the entire Guild metropolitan area, including Highbury, Riverside, Westwood, and the surrounding villages out to a 25-mile radius. There are no extra call-out fees inside this zone; the standard diagnostic charge applies. For properties beyond 25 miles, we disclose a small mileage surcharge during booking so there are no surprises.

What kinds of heating and cooling equipment can you repair the same day?

Our technicians are trained and stocked to repair gas furnaces, electric furnaces, heat pumps, central air-conditioners, ductless mini-splits, hydronic boilers, and packaged rooftop units up to 25 tons. We carry OEM and universal parts for all major brands—Carrier, Trane, Lennox, Daikin, Goodman, Rheem, and more—so most residential and light-commercial systems can be fixed immediately.

How fast will a technician arrive after I request service, and what should I do while waiting?

Average arrival time within Guild is 60–90 minutes. During peak heat waves or cold snaps we guarantee arrival within a three-hour window. While waiting, turn off the system to prevent further damage, verify pets are secured, and clear at least three feet of workspace around the indoor unit and outdoor condenser to help the technician work efficiently.

Do you carry replacement parts on the truck, and what happens if a special part is required?

Each service vehicle stocks over 300 high-turnover parts—capacitors, ignitors, blower motors, gas valves, contactors, thermostats, and common refrigerants—covering about 90 % of typical failures. If your system needs an uncommon or manufacturer-specific component, we place an expedited order through our local supplier network and return at no extra labor charge as soon as the part arrives, usually within 24-48 hours.

Is your same-day repair work guaranteed and what payment options do you accept?

All repairs come with a written 1-year parts and labor warranty. If the same component fails within that period, we fix it again at no cost. We accept Visa, MasterCard, AmEx, Discover, debit cards, cash, and contactless payments like Apple Pay and Google Wallet. Financing is available on repairs over £300 through our partner Klarna, subject to credit approval.