- HEP Heat and Air
- Annual Maintenance

Annual Maintenance
Annual Maintenance | Air Conditioning | Heating and Air Conditioning | Halls
When Halls turns up the heat, dependable air conditioning becomes more than a luxury—it’s your lifeline to comfort. HEP’s annual maintenance service keeps your cooling system running smoothly, catching minor issues before they turn into midsummer meltdowns. From cleaning coils and calibrating thermostats to checking refrigerant levels, our technicians fine-tune every component so you enjoy lower energy bills, quieter operation, and healthier indoor air.
Choose HEP and you get punctual, background-checked pros who treat your home with the same care they’d give their own. We’ll remind you when it’s time for your yearly visit, arrive with fully stocked trucks, and back our work with clear, upfront pricing. Relax—your air conditioning is ready for whatever Halls’ weather brings.
FAQs
Why is annual air-conditioning maintenance important for my home in Halls?
Our part of Tennessee experiences hot, humid summers and pollen-heavy springs. Annual maintenance keeps your A/C operating at peak efficiency, lowers energy bills by up to 15%, helps prevent midsummer breakdowns, and extends equipment life by several years. A well-maintained system also removes moisture and airborne allergens more effectively, improving indoor comfort and air quality for your family.
What does your annual A/C maintenance visit include?
During a typical tune-up we perform a 20-plus-point inspection: • Replace or clean the standard air filter. • Check thermostat calibration and settings. • Inspect and tighten electrical connections. • Measure voltage/amperage on motors. • Clean condenser and evaporator coils. • Clear condensate drain line and pan. • Test refrigerant pressures and adjust charge if needed. • Lubricate moving parts. • Inspect ductwork for leaks at accessible points. • Verify system start-up, cycling, and temperature split. You receive a written report with any issues found and recommendations before we perform extra repairs.
How often should I schedule maintenance, and when is the best time to do it?
We recommend servicing your cooling system once a year and your furnace or heat pump once a year—ideally in opposite seasons. In Halls the best window for A/C service is early spring (March–May) before temperatures climb. You’ll beat the summer rush, and any needed repairs can be handled without leaving you without cooling when you need it most.
Will annual maintenance help me keep my manufacturer’s warranty valid?
Yes. Most major brands—Carrier, Trane, Lennox, Goodman, etc.—state in their warranty terms that proof of regular professional maintenance is required for parts coverage. Our technicians document each visit and provide digital copies of maintenance records that satisfy warranty requirements, protecting you from paying out of pocket for covered failures.
How long does the service appointment take and do I need to be home?
A standard residential A/C tune-up usually takes 60–90 minutes. If we discover issues like low refrigerant, a bad capacitor, or a clogged drain that require additional work, we will discuss options and time frames with you before proceeding. An adult (18+) must be on-site to give the technician access to the thermostat, indoor air handler, and outdoor condenser, and to authorize any repairs.
What does your maintenance plan cost and what benefits do members receive?
Our Comfort Club plan starts at $15.95 per month and covers one cooling and one heating tune-up every year. Members also get: • 15% discount on all repair labor and parts • Priority scheduling — jump to the front of the line in emergencies • No overtime fees on nights or weekends • $100 loyalty credit toward a new system for every consecutive year you stay enrolled. The plan typically pays for itself with the energy savings and discounted repairs alone.