Same-day Emergency Repairs
Same-day Emergency Repairs | Air Conditioning | Heating and Air Conditioning | Halls
When the Tennessee heat turns your home into a sauna, HEP’s same-day emergency repairs arrive in Halls faster than the ice can melt in your glass. Our certified technicians are on call 24/7, armed with fully stocked trucks and the expertise to diagnose problems on the spot, restore system performance, and leave your space cool and comfortable before the day is done.
From clogged coils and faulty thermostats to complete compressor failures, we tackle every crisis with transparent pricing, honest recommendations, and a workmanship guarantee that keeps neighbors coming back. Trust HEP to rescue your air conditioning when you need it most—because comfort shouldn’t have to wait.
FAQs
What situations count as an air-conditioning emergency that needs same-day service?
Any breakdown that threatens your comfort, safety, or property should be treated as an emergency. Examples include complete loss of cooling during a heat wave, electrical smells or sparking at the outdoor unit, refrigerant leaks, repeatedly tripped breakers, water leaking through the ceiling from a clogged condensate line, or a system that will not shut off. If you are unsure, call us—our dispatcher can help you decide whether immediate service is warranted.
How quickly can a technician get to my home or business in Halls?
Because we keep a dedicated emergency crew on call, we can usually arrive anywhere in the Halls area within 2–3 hours—often much sooner, depending on current demand and traffic. When you call, our dispatcher will give you a realistic arrival window and text you when the technician is in route, so you are never left guessing.
Do you work on every brand and model of air conditioner, even older or discontinued units?
Yes. Our EPA-certified technicians are trained on all major brands—Carrier, Trane, Lennox, Goodman, Rheem, York, and more—as well as ductless mini-splits and packaged rooftop units. We carry a broad stock of universal replacement parts on our trucks and have 24-hour supplier access for brand-specific components, giving us a better than 85 % first-visit repair rate, even on systems more than 15 years old.
What should I do while waiting for the emergency crew to arrive?
First, shut off the system at the thermostat and at the breaker if you notice electrical issues, burning smells, or water leaking. This prevents further damage. Next, clear the area around the indoor and outdoor units so our technician has safe access. If water is dripping, place towels or a bucket to protect flooring. Finally, keep pets secured and gather any warranty paperwork or maintenance records you have; this can speed up diagnostics.
Will same-day or after-hours service cost extra?
Our emergency dispatch fee is slightly higher than a standard weekday visit because we staff technicians, parts runners, and customer care specialists around the clock. However, the diagnostic charge is a flat rate, and all repair pricing is quoted up front from a standardized menu—no surprise labor markups for nights, weekends, or holidays. You will approve the total investment before we begin the work.
Is the repair permanent and is there any warranty coverage?
We never apply quick ‘band-aid’ fixes. Our goal is to restore your AC to manufacturer specifications. All parts we install are new and come with a 1-year parts warranty, and our labor is guaranteed for 90 days. If additional underlying issues are discovered, we will explain your options—ranging from further repair to system replacement—so you can make an informed decision. In most cases, a same-day repair fully resolves the problem and extends the life of your equipment.